Level 2 Apprentice in Tenancy Services - Croydon, United Kingdom - Croydon Works
Description
THE COMPANY:
The council provides a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.
With a workforce of about 6121 staff, including schools, Croydon Council is one of the largest employers in the borough.
THE ROLE:
Salary raising to £13.15 (£24,684pa ) from 1st April 2024
As a Tenancy Services Apprentice, you'll be at the forefront of customer service and administrative excellence. You'll play a crucial role in supporting the creation and maintenance of successful tenancies and leaseholds in both social and private housing sector
Whilst undertaking this apprenticeship you will develop a number of key skills and knowledge, such as:
- Delivering a professional, accurate, and timely service to diverse customers. You will be responsive to customer needs and understand their impact.
- Effectively communicating to identify and resolve issues promptly.
- Supporting housing and propertyrelated services through administrative skills. Gathering and presenting data accurately.
- Prioritising tasks for timely completion and making effective decisions aligned with instructions. You will embrace changing priorities and work patterns.
- Maintaining confidentiality, ethical conduct, and professionalism.
- Taking ownership of personal development and safety.
- Being an effective team player and take responsibility for your work. Collaborate with colleagues and partners to achieve shared goals.
THE CANDIDATE:
- Maths and English GCSE C or above to meet apprenticeship requirements
- Happy to work in fast paced environment
- Good Digital Skills
- Fast learner
- Confident Administrator
- Can demonstrate good customer service skills
More jobs from Croydon Works
-
2027 Associate
Croydon, United Kingdom - 1 week ago
-
Receptionist
Richmond, United Kingdom - 4 days ago
-
Mobile Cleaning Operative
London, United Kingdom - 2 weeks ago
-
Deli Assistant
Croydon, United Kingdom - 6 days ago
-
National Apprenticeship Week Fair
Box, United Kingdom - 2 weeks ago
-
Examinations Officer
Croydon, United Kingdom - 4 days ago