Office and Sales Administrator - Lymington, United Kingdom - Mploy Staffing Solutions

Mploy Staffing Solutions
Mploy Staffing Solutions
Verified Company
Lymington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Our client based in Lymington has an immediate requirement for an Office and Sales Administrator to join their team.

Position Summary

The Office and Sales Administrator provides proactive support to the Sales team and customers to enable the most efficient sales process and high levels of customer service.

The Office and Sales Administrator will take responsibility for processing purchaseorders in a timely manner whilst working with our production and dispatch teams to ensure customers are kept fully informed regarding lead times and delivery schedules.

There is a requirement to provide general office support and administration.


Position Responsibilities:


  • Establishing lead times for quotations and orders
  • Processing customer purchase orders
  • Acknowledging orders and communicating delivery times to customers
  • Updating customers with pricing adjustments
  • Proactively managing customer queries to ensure they are resolved in a timely fashion to create a positive customer experience
  • Keeping customer information up to date, ensuring customer data is accurate and customers are allocated to the correct sales person / account manager
  • Producing order reports
  • Working with the commercial team to identify and implement opportunities to improve customer satisfaction and commercial results
  • Answering telephones and directing enquiries
  • Ensuring conference rooms and refreshments are prepared for external and internal Sales meetings
  • Organising travel and accommodation for customers and sales staff
  • Assisting with other Gill Group general administrational and organisational tasks

Position Requirements:


  • The ability to focus, prioritise and work to a high standard
  • Previous sales support or administration experience
  • Fluent in Microsoft packages

Person Specification:


  • Highly organised and selfmotivated individual with initiative
  • The ability to focus, prioritise and work to a high standard
  • Positive demeanour and welcoming attitude at all times
  • Attention to detail
  • Collaborative and able to communicate effectively at all levels
  • Flexible, diligent, with a high degree integrity
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