Applications Support Group Manager - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A proven track record of delivering operational support or software development in global financial sector and knowledge of electronic trading systems and infrastructure support is essential.

Job Background/Context:

Key Responsibilities:

Partner with Application Developers to provide Operational Support for Custody Asset Servicing business
Active engagement with development and partner support teams to drive a culture of efficiency and operational excellence.
Respond to technology events and incidents in a swift and effective manner to maximize service availability
Full staff management for global team

Key Relationships:

Global / Regional production management team managers and team members
Global / Regional development leads and their team members
Citi's technology /Infrastructure teams i.e. server/ hardware support, networks, storage, messaging etc.
Serves as a strategic partner with other businesses and strives to facilitate their success.
Accountable for management of complex/critical/large professional disciplinary area.
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
Excellent communication skills required in order to guide, negotiate and influence, often at a senior level.
Typically, a small number of people within the business that provide the same level of expertise.
Participates in or leads innovative solutions and cost savings opportunities; builds strong effective relationships with clients; facilitates and enables change.

Development Value:

The job will give exposure to a range of technologies and other technical teams.
There will be the opportunity to work with various business teams and to expand business knowledge.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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