Data Administrator - Birmingham, United Kingdom - Tracer Management Systems LTD
Description
About Company:
Established in 1998, Joblogic is a software provider-a fast growing UK-based SaaS company with its head office in Birmingham, UK and offices around the globe.
Joblogic is an industry leader in service management software, providing field service businesses, such as FM, electrical, plumbing and heating with a centralised software solution.
Responsibilities:
- Responsible for updating related reports on a regular basis to outline the team's performance.
- Generating Adhoc reports requested by Management to support the strategy and optimisation of the processes.
- Responsible for crossverifying the data to avoid any discrepancy within our database.
- Responsible for managing the inbound leads coming in from the Marketing team
- Responsible for working on separate sheets based on the requirements shared by Line Manager or Team Lead & Supporting data analysis from the data collected from those sheets.
- Responsible for creating visual charts and connecting sheets to automate the data entry based on the requirements.
- Responsible for Adhoc admin tasks related to data requested by Management to support the strategy and optimisation of the processes.
- Operate as the first point of contact for the Outbound Team as well as other departments.
- Manage and coordinate with different departments to support our centralized database systems
- Ensure accuracy and provide attention to detail to contribute to a smooth workflow system within the team.
- Provide support with our centralized CRM systems
- Identify existing leads and action on those leads accordingly.
- Be handson with statistical data and provide graphical analysis of data
- Connect Sheets for automation purposes and generate Adhoc reports for the management to review
Essential Experience and Skills
- Minimum of 2years (recent) of proven related experience with Advanced level Excel
- Ability to generate dashboards using Excel and Power BI
- Ability to learn new technologies
- An eagerness to contribute to the success of the team
- Task driven nature and desire to match problems to solutions
- Able to work effectively under pressure and remain positive
- Excellent communication (Verbal and Written) Skills
- Excellent interpersonal skills.
- Highly organized and keen to achieve successful outcomes
- Be able to prioritize work based on the team requirements
- Willingness to work in Rotational Shift patterns as per business needs (Time Zones GMT, Eastern Time or etc ).
- A team player, with the ability to communicate and work effectively with other departments.
Nice to have:
- Knowledge of the Google suite of products
- Knowledge of using Active Campaign or other CRM Databases
- Interest / knowledge of IT, ERP, Software Implementation
- General knowledge of the Trades Industry, such as Heating, Plumbing, Electrical, HVAC, Security etc.
What we Offer:
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Life insurance
- Onsite gym
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Administrative experience: 3 years (preferred)
- power BI/excel: 3 years (preferred)
Language:
- Fluent English (preferred)
Work Location:
Hybrid remote in Birmingham
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