Travel Customer Services and Operations Consultant - Keswick, United Kingdom - Cracking Recruitment - we speak travel...

Cracking Recruitment - we speak travel...
Cracking Recruitment - we speak travel...
Verified Company
Keswick, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Travel Customer Services and Operations Consultantrequired on a part time basis to work 30 hours per week for the UK's leading, largest and most established specialist travel company within staycation and holiday rentals based in theirKeswick Regional Office.

**What will I be doing as a Travel Customer Services and Operations Consultant: - **- You'll be responsible for managing direct and 3rd party cleaning teams to deliver operational excellence at a local level, in a role where the company invite your opinion on new ways of working and enhancements to working practices.

  • Managing a team of direct and 3rd party cleaners to deliver excellent operations to property owners and guests, ensuring a consistently high quality when it comes to cleaning
  • Ensure there is an appropriate supply of cleaners, for both present and future needs
  • Ensuring all cleaners are appropriately trained
  • Building a strong employer/contractor brand locally.
  • Using data to inform how the company deliver and optimise quality, reliability and cost of service delivery.

Benefits of the Travel Customer Services and Operations Consultant : -

  • Full Time Basic salary equivalent of £20,020
  • Based on 30 hours this equates to £17,160.
  • Working 30 hours per week the company are very flexible on what hours & days the successful individual requires based around their normal office operations which normal office hours Monday
  • Saturday.
  • Full time equivalent of 25 days holiday, plus all bank holidays, circa 33 Days paid annual leave a year.
  • Annual Company Bonus.
  • Other excellent staff benefits including staff travel discounts etc;
  • Ideally you will have experience of working within an administration and customer services role within a similar role such as housekeeping coordinator, lettings assistant for an estate agency or within property management however we will consider individualsthat have worked in other fields of the travel & tourism or hospitality industry as well as individuals that are looking for their first career opportunity within the travel & tourism industry.
  • You'll have strong IT and organisational skills.
  • You'll be able to demonstrate an ability to deliver excellent customer services.
  • You'll be able to work well within a team with strong attention to detail and problemsolving skills.
**Interested?
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