Travel Customer Services and Operations Consultant - Keswick, United Kingdom - Cracking Recruitment - we speak travel...

Cracking Recruitment - we speak travel...

Verified Company

Keswick, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Travel Customer Services and Operations Consultantrequired on a part time basis to work 30 hours per week for the UK's leading, largest and most established specialist travel company within staycation and holiday rentals based in theirKeswick Regional Office.

**What will I be doing as a Travel Customer Services and Operations Consultant: - **- You'll be responsible for managing direct and 3rd party cleaning teams to deliver operational excellence at a local level, in a role where the company invite your opinion on new ways of working and enhancements to working practices.

Managing a team of direct and 3rd party cleaners to deliver excellent operations to property owners and guests, ensuring a consistently high quality when it comes to cleaning
Ensure there is an appropriate supply of cleaners, for both present and future needs
Ensuring all cleaners are appropriately trained
Building a strong employer/contractor brand locally.
Using data to inform how the company deliver and optimise quality, reliability and cost of service delivery.

Benefits of the Travel Customer Services and Operations Consultant : -

Full Time Basic salary equivalent of £20,020
Based on 30 hours this equates to £17,160.
Working 30 hours per week the company are very flexible on what hours & days the successful individual requires based around their normal office operations which normal office hours Monday
Saturday.
Full time equivalent of 25 days holiday, plus all bank holidays, circa 33 Days paid annual leave a year.
Annual Company Bonus.
Other excellent staff benefits including staff travel discounts etc;
Ideally you will have experience of working within an administration and customer services role within a similar role such as housekeeping coordinator, lettings assistant for an estate agency or within property management however we will consider individualsthat have worked in other fields of the travel & tourism or hospitality industry as well as individuals that are looking for their first career opportunity within the travel & tourism industry.
You'll have strong IT and organisational skills.
You'll be able to demonstrate an ability to deliver excellent customer services.
You'll be able to work well within a team with strong attention to detail and problemsolving skills.

**Interested?