Head of Clinical Services - Wavertree, United Kingdom - BioGrad

BioGrad
BioGrad
Verified Company
Wavertree, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Position:
Head of Clinical Service


Contract:
Full-time


Reports to:
Clinical Director


  • Role Purpose / Summary:


The Head of Clinical Service will manage the Clinical Services team, ensuring clinical excellence, team development, and health and safety.

Additionally, they will provide expertise in teaching BioGrad courses when required.


  • Role Specific Responsibilities:
  • 1.

Management:

  • Implement BioGrad Clinical Services.
  • Develop departmental strategy and policies.
  • Manage consultant engagement and agency relationships.
  • Oversee team performance and development.
  • Chair departmental meetings.
  • Maintain financial oversight.
  • Manage team rota and leave.
  • Provide management and oncall cover.

Clinical Service:

  • Ensure adherence to sample return procedures and GDPR protocols.
  • Oversee clinical and administrative training.
  • Lead Clinical Governance within BioGrad group of companies.
  • Manage customer service.
  • Establish and maintain policies.
  • Monitor and implement government legislation.
  • Lead ISO standards compliance.
  • Handle client liaison and service requests.

New Service Set Up:

  • Lead the setup and development of new services.
  • Manage regulatory requirements for new services (CQC, ISO, HTA).
  • Produce and implement plans for new services.
  • Person Specification:
  • Qualifications, Training & Knowledge:
  • NMC Registered Nurse or other HCPC registered professional.
  • Postgraduate qualification in a relevant field.
  • PGCE or equivalent, and QTS or relevant qualification.
  • Level 3 Safeguarding certification.

Experience:


  • Minimum of 5 years clinical experience.
  • Experience in leading a team.
  • Experience in undertaking independent clinical examination.
  • Experience of liaising with clients.
  • Experience of policy development and implementation.
  • Experience of services development and implementation.
  • Experience of working in multicultural environments.

Skills & Behaviours:

  • Strong interpersonal skills.
  • Strong IT skills.
  • Welldeveloped organizational skills.
  • Ability to take initiative.
  • Confident decisionmaking.
  • Strong negotiation skills.
  • Problemsolving abilities.
  • Excellent communication and organization.
  • Ability to work calmly under pressure.
  • Able to maintain confidentiality.
  • Continuous Professional Development (CPD).
  • Efficient recordkeeping and workflow management systems.

Circumstances:

  • Fulltime (35 hours).
  • Flexible approach with willingness for outofhours work and oncall duties.
  • Travel across the UK with occasional overnight stays.
  • Must hold a valid driving license.

Salary:
£35,000.00-£42,000.00 per year


Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person


Reference ID:
HOCS-01
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