National Account Support - Hitchin, United Kingdom - 1st Choice Recruitment

1st Choice Recruitment
1st Choice Recruitment
Verified Company
Hitchin, United Kingdom

6 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Our client based in Hitchin is looking for a hybrid National Account Support to join there busy team If you have previous experience managing customer portals then please apply

Your Tasks

  • Timely updating of client portals for all orders, for all system processes
  • Accurate contract invoicing, in line with account requirements
  • Supporting our internal call handling team for any job logging issues for National Accounts
  • Ownership of billing queries with a swift resolution
  • Checklist submission following PPM completion
Your Skills

  • Previous experience managing customer portals
  • Previous experience using a CRM system
  • Strong administration skills
  • High level of confidence communicating with customers and colleagues
  • Confident Telephone manner

Benefits:


  • 25 Days Annual Leave + Bank Holidays
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Life Insurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Employee Discount Platform
  • Internal Recognition & Reward Schemes


  • Hybrid Working Pattern

  • The opportunity to work up to 2 days per week remotely
- £22,000-£25,000 per annum DOE

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
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