Claims Processor - Liverpool, United Kingdom - Keoghs

Keoghs
Keoghs
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Join Our Dynamic Team at Keoghs


Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.

Here's why you'll love being part of our family:


Valued and Supported:
You're not just an employee; you're a vital contributor. We appreciate your unique skills and perspectives, and we're committed to your growth.


Perks Galore:


Reward Platform:
Unlock exclusive discounts at over 800 retailers. Treat yourself—you've earned it


Time Off:
Enjoy 25 days of vacation (and the option to snag up to 5 extra days each year). Work-life balance? We've got you covered.


Learning Opportunities:
Develop your skills, earn professional qualifications, and thrive in a culture of continuous learning.


Here's what your day will look like:


Key Accountabilities:


  • Manage a diverse caseload of prelitigated and litigated motor claims, including highvalue and complex matters, from inception to settlement.
  • Strategize and identify cases for early litigation with high prospects of success and mínimal risk.
  • Champion service excellence by consistently delivering high levels of service and productivity.
  • Collaborate and innovate with colleagues to enhance our firm's reputation for outstanding client care.
  • Ensure precision in data management and uphold the integrity of our case records.
  • Engage and empathize with clients, providing them with a reassuring and professional experience.
  • Inspire and mentor your peers, sharing your expertise and serving as a technical beacon within the team.

Skills and Attributes:


  • Proven expertise in ULR RTA handling and full claim cycle management.
  • Strong proficiency in Microsoft Office Suite and digital communication tools.
  • Exceptional customer service skills, ensuring every client feels heard and valued.
  • Keen attention to detail, ensuring accuracy in every aspect of your work.
  • Master negotiator, turning challenging situations into favorable outcomes.
  • Effective communicator, articulating complex information with clarity.
  • Organizational maestro, juggling multiple priorities with finesse.
  • Mentorship and leadership abilities, guiding new starters towards excellence.

Desirable Qualities:


  • Experience in litigation claims handling.
  • Knowledge of Loss of Use/Loss of Standing Charge.
  • A track record of mentoring and uplifting junior team members.

Our values:


Dynamic:
We adapt swiftly to change, always looking ahead.


Innovative:
Solution-focused, with an entrepreneurial mindset.


Succeed together:
We succeed together, valuing diverse perspectives.


Connected:
United under one mission, making a difference.


Job Types:
Full-time, Permanent


Pay:
£22,750.00-£23,750.00 per year


Benefits:


  • Life insurance
  • Onsite parking
  • Referral programme
  • Store discount

Schedule:

  • Monday to Friday

Experience:

- credit hire: 1 year (required)

  • MOJ/

OIC:
1 year (required)


Work Location:
In person

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