Port Assistant - Kennacraig, United Kingdom - CalMac Ferries Limited

CalMac Ferries Limited

Verified Company

Kennacraig, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reports to:
Port Manager

Vacancy Ref: 2197-SB

Contract:
Maternity Cover

Rate of pay:
£12.07

Location:
Kennacraig

Hours per week: 1 x 30-hour contract

Date advertised: 08 June 2023

Closing date: 22 June 2023

CalMac Ferries Limited

CalMac Ferries Limited is the UK's largest ferry operator in terms of ships and destinations served and one of the largest transport operators in Scotland.

It is a multi-award-winning ferry and port operation and ship management specialist providing essential lifeline services and logístical support to island and remote communities.

Benefits of a career with CalMac Ferries Limited

A rewarding career
A competitive salary
Excellent training, development, and career progression
37 days annual leave (prorata)
Staff travel pass for yourself, spouse/partner, and dependents

Functional Responsibilities/Key Tasks

Banking Duties
Controlling petty cash and change floats
Monitoring block bookings
No show monitoring
Crowd control
Disruption management
Control of waitlist
Litter monitoring
Dealing with customer complaints
Dealing with 3rd party vessels
Maintenance of pier
All duties connected with vessel movement
Any other duties required of them by the Port Manager

Skills and Experience
***
Essential Criteria

Good understanding of the CalMac services
You must be computer literate, with excellent verbal and written communication skills
You must be customer focused, have a clear understanding of the customer interface, and have a proactive approach to customer care.
Must hold full UK Driving License
You are expected to have a flexible approach to working, as shift and weekend work will be involved
Ability to work with initiative as a selfstarter, without supervision
Willingness to be a team player in a dynamic, proactive, and fastpaced environment

Desirable Criteria

Experience using VHF and PA Systems
Able to liaise with other port staff to ensure that there is a high level of proactive communication and coordination of activity

Our People:

Values & Behaviours:

To navigate the waters, ensuring life thrives wherever we are_

PEOPLE FIRST
We lead by example and inspire others to give their best.

We work constructively with colleagues in a 'one team' spirit.

LOCALITY
We put the customer at the heart of everything we do.

We are accountable for our actions and performance.

BRAVERY
We demonstrate good judgement and decision making.

We act with integrity in all that we do.

The recruitment Information pack is designed to provide you with as much information as possible, relevant to the role and the recruitment process.

CalMac Ferries Limited is an equal opportunity employer as such our selection processes are designed to promote equality of opportunity for all.

The Selection Process

Application

It is important that you demonstrate on your CV how you meet the essential and desirable criteria outlined within the Job Description.

Shortlisting
We will evaluate your suitability for the role by assessing your qualifications, skills and experience.

Interview

To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.

**Data