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    Deputy Team Lead - Liverpool, United Kingdom - Keoghs

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    Legal
    Description

    Deputy Team Leader Position at EL/PL Team

    The Deputy Team Leader plays a vital role in supporting the Team Leader to reach team goals by managing junior team members and handling a caseload of around 150 complex casualty claims. They also help in ensuring service quality and client compliance.

    About the Company and Position:

    • Liverpool-based office offering hybrid work arrangement
    • Supportive work environment with a focus on employee development
    • Varied benefits including health cash plan, pension contributions, and flexible working hours
    • Opportunity to work within a team-focused and innovative culture

    Key Responsibilities:

    • Handle complex EL/PL/Product/Property damage claims
    • Allocate new claims, set strategies, and approve payments
    • Provide feedback, training, and support to team members
    • Ensure team's awareness of internal and external updates
    • Assist with motivation, performance reviews, and recruitment
    • Manage file reviews, performance monitoring, and client communications

    Recruitment Criteria:

    • Strong understanding of claims processes and technical knowledge
    • Excellent analytical, problem-solving, and communication skills
    • Ability to adapt to client requirements and provide strategic input
    • Shows commercial awareness and passion for business growth
    • Contributes to best practices and business development strategies

    Company Values:

    Keoghs values are built on connectedness, dynamism, innovation, and teamwork to ensure sustainability and success for both employees and clients.


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