Customer Service - Stockport, United Kingdom - FJR Group

FJR Group

Verified Company

Stockport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service / Administrator

Stockport

£20,000 - £23,000
FJR are currently on the lookout for ambitious Administrators with an interest in IT for one of our key clients based in Stockport

The role

You will be working along side the IT support team, answering calls to customers having IT issues, listening to the customer and understanding their issues to gather detailed information to assist the help desk team with logging tickets within the internalsystem.

Requirements:

This role would suit someone who has at least 1 year within an administration / customer service role, excellent customer service skills and a good telephone manner.

This role is not technical and no technical IT skills are required although an interestin IT is beneficial.