Contact Centre Administrator - Ibstock, United Kingdom - Tyrefix UK

Tyrefix UK

Verified Company

Ibstock, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Tyrefix is the leading service provider of tyre repairs and replacements to the off-highway market with over 100 breakdown vehicles nationwide, we pride ourselves on providing an unmatched national breakdown service where our customers come first.

Due to continued growth and success, we are seeking an additional Contact Centre Administrator to support the existing team.

The Role

From
£27,000 per annum (DOE)

-
22 days
annual leave, plus bank holidays

Monday
Friday, 8am5pm
Based in
Ibstock, Leicestershire

What you'll be doing

Book jobs on the internal systems, ensuring all details entered are correct and accurate
Create invoices and ensure all details are correct before submitting for payment
Quality checking completed job cards to ensure all details are correct and accurate
Investigate and solve customer complaints

What we're looking for

Experience of working in a fastpaced environment, with the ability to work under pressure
Strong communication and great listening skills
Excellent attention to detail and proven ability to multitask
Problemsolving skills and a willingness to go above and beyond to meet customer needs
Excellent interpersonal skills and a friendly, approachable demeanor

Please note this role is office based, home working/hybrid working will not be considered.

Job Types:
Full-time, Permanent

Salary:
From £27,000.00 per year

Schedule: