Public Liason Officer - Bearsted, United Kingdom - Colas Ltd

Colas Ltd

Verified Company

Bearsted, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction:

Colas will be undertaking Highways Works for Kent County Council. Due to the nature of these works, a Public Liaison Officer is required to consult with local residents, users and key stakeholders to raise awareness of the project and support the site team with enquires and community engagement._

Main Responsibility:

We are looking for a positive, proactive _Public Liaison Officer who will lead in communicating our works activities with local stakeholders including, local businesses, road users, residents and the wider public whilst upholding the reputation of Colas at all times. They will communicate stakeholder needs to the project manager, acting as the first point of contact for any stakeholder concerns or issues. They will also work with the social value team to deliver engagement with local schools and charities to support the requirements of the Colas social value charter, collaborate with the Project Manager to organise programme of communication/engagement with Stakeholders, such as surrounding residents and businesses, organise and attend stakeholder meetings in partnership with the Project Manager and clients as required, in line with project requirements and the tender submission_
Organise and attend stakeholder outreach activities, such as Q&A sessions and dropins_
Communicate updates on road closures and diversions to stakeholders, collaborating with the Project Manager and client to design appropriate information leaflets for letter drops._
Compile all stakeholder needs, contact details and requirements within a community engagement log update on regular basis and ensure it is shared with the works team._
Keep a detailed Compliments/Complaints Log, ensuring all feedback is recorded, analysed and followedup systematically._ _Engage with local schools to arrange activities, liaising with project teams and Social Value Lead to ensure delivery is relevant to our sector_, l_iaise with charities and community groups to enable the delivery of relevant social value targets._
Must be an excellent communicator, considerate of the needs of colleagues working in close proximity_
Able to keep accurate records and provide detailed reports on delivery. Good with computers and a natural ability to learn new skills_
Ability to work under pressure and stay calm_
A good team player able to build strong relationships_
Positive attitude to working with people and delivering outcomes_
Capable of empathising with people and being a good listener_
Must have at least 2 years experience in a similar role_

Package Description:

Colas are also offering a great package with this role, we're offering you:_

- _A generous pension contribution_
- _Life assurance cover (x4 basic salary)_
- _25 days annual leave + bank holidays (with the option to buy/sell more)_
- _Opportunity to study towards a professional qualification fully funded_
- _Ongoing training and personal/professional development_
- _Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal_

About the Company:

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large scale UK and international construction projects within the highways, airfields and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential._
Colas is fully committed to promoting equality and diversity and maintaining a culture of fairness, transparency and respect for all employees, clients, communities, suppliers, contractors and other stakeholders. Colas aims to be inclusive, meet diverse needs and promote awareness and ownership in the workplace and the communities in which we serve._
Colas values the strength and differences that a diverse workforce brings to the organisation and believes that by harnessing these differences, we will foster a productive environment where equity and mutual respect are intrinsic, where talents are being fully utilised and organisational goals are met._

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Salary £ £35000
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Frequency Monthly
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Job Reference colas/TP/14261/602
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Contract Type Permanent
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Closing Date 13 March, 2023
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Job Category Marketing & Communications
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Business Unit UKP
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Location Bearsted, Kent, United Kingdom
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Posted on 13 February, 2023