Warehouse Coordinator - Rugby, United Kingdom - CDW

CDW

Verified Company

Rugby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description

JOB TITLE
WAREHOUSE CO-ORDINATOR

DEPARTMENT

SUPPLY CHAIN

RESPONSIBLE FOR
OUTBOUND HELPDESK & INBOUND

REPORTING TO

WAREHOUSE LEADERSHIP

MAIN PURPOSE OF JOB

Responsible for the Administration functions on the Pick desk.
Allocation of picks in accordance to SLA's
Monitor and maintain Pick Desk mailbox within agreed SLA's
Problem resolution and escalation where appropriate
Maintain records of issues
Monitor and highlight new issues and patterns
Review and maintain Outbound processes
Complete daily quality checks
Assist operationally in any area of the warehouse as required.
Promote & sustain a high level of service within the Administration teams as well as Internal & External customers.
Identify and highlight any large/specialist orders to the Transport Coordinator so they can be delivered to the correct destination in the most effective and economical manner.
Identify areas of improvement and inform managers
Identify large orders in advance to maintain efficiencies'
Continuously implement and follow Company processes and procedures to ensure that a high level of quality and accuracy is maintained at all times. Bring any problems or difficulties experienced with these procedures to the attention of the Team Leader.
Follow all security procedures of the NDC at all times. Bring any nonconforming actions or observations to the attention of the Team Leader or any security personnel.
Operate the mechanical Equipment inline with RTITB regulations and CDW policy.
Maintain a comprehensive filing system of all CDW Supplier/Delivery/Pick Notes ensuring that all records are easily accessible.
In Line with the Business needs, flexibility maybe required on Working hours inc holiday cover.
Good housekeeping is essential and you will be required to keep the working areas of the business safe and clear of any item/object that hinders a safe working environment.
To be continuously aware of company Health & Safety Policies, including environmental, and adhere to them at all times.

KNOWLEDGE AND EXPERIENCE

Strong Microsoft Office skills, preferably including: Excel, Outlook
Strong communication skills.
Must possess a proactive approach to problem solving at root cause, with a can do attitude
Establishing and maintaining excellent internal and external service levels whilst constantly identifying improvements areas.
Business management skills with a total commitment to the highest levels of customer service by helping managing performance KPIs, reducing waste and delivering measurable targets within the warehouse function.
Multifunctional team player experienced in all aspects of general warehousing
Awareness in investigation and remediation of issues and the failure of processes, the priority being the customer's expectations.
Ability to communicate effectively and appropriately
Ability to ensure that the Health and Safety and housekeeping standards are kept to the highest possible level at all times.

PERSONAL ATTRIBUTES

Must be flexible and have a willingness to learn
Have a desire for continuous development and selfimprovement as well as the team and Department.
Good customer service focus
Team player.
Good communication skills
Good organisational skills
Positive 'can do' attitude
Professionalism
Honest and hardworking
Self-Motivated and proactive
Ability to motivate others
Ability to listen to ideas
Attention to detail
Proven record of responsibility and a positive work ethic
Good interpersonal skills ability to liaise with personnel at all levels and adapt style accordingly.
Capable of multi tasking, efficiently managing time and resources
Ability to work to challenging deadlines with a positive approach
Fully supporting and selling ideas to coworkers
Identifying issues and working with coworkers to overcome them
Ability to multitask and demonstrate efficient time and resource management.
A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.