Night Shift Baggage Tracing Agent-manchester - Manchester Airport, United Kingdom - Global Baggage Solutions
Description
Location:
Manchester Airport
Job Type:
Full-time, Permanent Contract - immediate Start Required
Salary:
£13.55/hr
Health plan:
Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year
Overtime:
Overtime available and paid at 150% - £20.32 an hour
Hours:
We operate 24 hours / 7 days a week so there will be various shift start / finish timings operating on a rotating shift pattern 4 on 4 off, working 11.5 hrs including 45 min break.
Current shift hours areOther
Benefits:
- Free onsite parking whilst on duty
- Company Pension scheme
- Full uniform provided in training
- Onsite discounts and heavily discounted staff shop
- Discounts on tram and train travel to work
Responsibilities:
- Processing GBS handled Airlines delayed baggage
- Clear any unclaimed bags of the baggage belts and around the belts frequently throughout the day and bring them to GBS desk.
- Send baggage delivery order to relevant delivery company
- Retagging baggage for next available flights, sending relevant forward messages. Or rerouting baggage as per Airline requirement.
- Entering of information in BRS system, Baggage Reconciliation and World Tracer
- Prepare relevant manifests and handover to respective handling agents' teams
- Report all equipment malfunctions to the appropriate supervisor/manager
- Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements
- Comply with GBS / Service partners Standard Operating Procedures (SOP's)
- Always maintain the highest standards of safety and security
- Other duties as assigned by Shift Leader, Supervisor or Management.
Requirements:
- Flexible to work on various days (weekdays, weekends, and public/bank holidays)
- Ability to speak and understand the English language
- Strong communication and interpersonal skills.
- Ability to travel to the airport at times where public transport is not available
- Physically fit, able to work in a manual handling environment and lift up to 32kg frequently throughout a shift.
- Able to work as a team in a fast paced environment
- Computer literate.
- Good team player and able to work independently
- Safety driven
- You will be required to attend mandatory training as set by GBS.
- Must have the right to work in the UK.
COVID-19 considerations:
Guidance and recommended control measures are sourced and adopted directly from Public Health England and the GOV.UK website
Job Types:
Full-time, Permanent
Salary:
£13.55 per hour
Benefits:
- Company pension
- Employee discount
- Onsite parking
Schedule:
- 12 hour shift
- Night shift
Experience:
- Customer service: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Shift availability:
- Night shift
Work Location:
In person
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