Order Administrator - Manchester, United Kingdom - Brand Addition

Brand Addition

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Brand Addition is a global leader in the creative promotional merchandise area and one of the largest promotional product suppliers in the world.

Our reputation for creativity, service, customer satisfaction and quality is second to none and our impressive client list includes Michelin, Google, ABB, Diageo, L'Oréal, Nissan, and RBS to name a few.

Brand Addition employs staff in operations in Manchester, London, Germany, Ireland, USA, Hong Kong, and Shanghai.

To support our continued growth plans we are looking for a dynamic and enthusiastic Order Administrator with fluent EU language skill(s) to strengthen our Order Admin and Customer Service teams.

You will take control for the timely processing of orders, checking and maintaining stock availability as well as notifying customers regarding delivery dates.

In addition, this role involves liaising directly with clients dealing quickly and efficiently with queries and internally as the main point of contact for ensuring the smooth dispatch and delivery of both exported and UK goods.

What you will need:

At least 18 months previous customer service experience, preferably gained in a fastpaced environment.
Excellent communication (both written and verbal) with the ability to build rapport and communicate at all levels.
To be a real team player, with personality, empathy, and the drive to succeed, with exceptional organisational skills and excellent attention to detail is crucial for this role.
You will be determined to go the extra mile to achieve results.
Both commercial and sales awareness are key to being successful in this role.
You will be computer literate with good keyboard skills.

What you can expect from us:

Culture:
Brand Addition may be fast paced but it is a fun and friendly place to work. We have a big footprint globally but remain personal and transparent with an adult led culture. You can expect quality and value to be built into everything we do.

You will have the support of a close network of colleagues and managers, and every day is different here We want you to bring your personality to work and we love our diversity.

Reward and recognition:
It is not just our customers we want to wake up with a smile on their face.

As well as a competitive salary, we also offer:

Being part of our Bonus Scheme - Global Development and Secondment Opportunities - Hybrid Working - Flexible Hours - Early Finish Friday - BA Wellbeing Programme - Contributory Pension Scheme - Life Assurance - Great Holiday Scheme - Sickness Scheme - Fruity Friday - Monthly Get-Togethers - Cycle to Work Scheme - and Maternity Incentives to name a few.

Career and development:

We want you to develop your career with us and we will support you every step of the way to help you reach your goals.

You can expect to have full induction and training relevant to your role as well as a mentor within the team to help you along the way.

We advertise all our vacancies internally and there are lots of ad hoc project opportunities to get involved in locally and globally too