General Practice Assistant - Wakefield, United Kingdom - Conexus Healthcare Ltd

Conexus Healthcare Ltd

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Closing Date - 28th August 2023

Job summary
Trinity Health Group PCN is has built excellent working relationships with our member practices and colleagues across the PCN.

This is an exciting time to join Primary Care and shape the future of patient care at the first points of contact.

General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care, and provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties, helping to free up clinicians time, contributing to the smooth running of appointments and improving patient experience.

Main duties of the job
General Practice Assistants are a key role in General Practice they are able to support General Practice by;

Improving patient access and releasing highly qualified staff to concentrate on treating and managing patients with more complex conditions
Improving patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times;
Reduce time spent by GPs on managing correspondence. A GP Assistant must also meet the following criteria,
Hold or be prepared to attain a GP Assistant Certificate qualification.
Be willing to participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Attend all relevant annual training updates.
Inform their line manager of any concerns regarding GPA role and any professional development needed.
Be aware of own professional boundaries and what to do when you have reached them.
Have excellent communication skills, written and verbal.
Understand and employ appropriate methods of communication between different groups of people and situations.
Support patients with access to ensure that their communication needs are met.

About us

Trinity Health Group is a PCN made up of four practices on the west of the district (Trinity Medical Centre, Maybush Medical Centre, Crofton and Sharlston Medical Practice and Warrengate Medical Centre).

Our vision is that all our patients should have the same chance at a happy, healthy life.

We believe that a sustainable, resilient Primary Care Service working collaboratively with volunteer and community services and social enterprise organisations supports this vision.

Our Mission is to add years to the lives of our patients and to add life to those years.

Job description

Job responsibilities

As a new role in our PCN the role of the GPA will evolve over time, however we envisage that they GPA may take on all or some of the following duties;

Sorting clinical correspondence and prioritising for the GP and other team members in terms of actions.
Ensuring that clinical correspondence is directed to the most appropriate clinician.
Extracting information from clinical correspondence for coding and adding to patient notes.
Arranging appointments, referrals, tests, and followup appointments for patients.
Preparing patients prior to their appointment, taking a brief history and basic clinical observations in readiness for the appointment.
Dipping urine, taking blood pressure, carrying out ECGs & phlebotomy where necessary.
Explaining treatment procedures to patients
Explaining and promoting healthy lifestyle choices
Liaise with outside agencies.
Support with immunisations/wound care.

The post-holder will strive to maintain quality within the Practices and PCN, and will;

Alert other team members to issues of quality and risk,
Work to practice/PCN protocols,
Assess own performance and take accountability for own actions, either directly or under supervision,
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance,
Work effectively with individuals in other agencies to meet patients needs,
Effectively manage own time, workload and resources.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.

Person Specification

Experience

Essential

Experience of working/volunteering in a healthcare/voluntary sector
Experience of working with the general public

Desirable

Experience using SystmOne
Experience with General Practice as a Healthcare Assistant, Admin or Reception role
Experience of dealing with a range of clinical conditions

Disposition

Essential

Patient centered and caring
Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
Flexible and cooperative
Able to work accurately under pressure
Hard working, reliable, honest, pleasant and approachable
Ability to identif