Bookings Advisor - Norwich, United Kingdom - Busseys Norfolk

Busseys Norfolk

Verified Company

Norwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

If you are a people person who loves interacting with customers over the phone and want to be part of a motivated, fun-loving team that prides itself on providing the best customer service, then look no further.

We are currently looking to recruit an additional team member for our Bookings Team, based at our FordStore Head Office in Norwich.

The key elements of the role are:

Handling all inbound booking calls from our customers
Making outbound calls, advising customers of servicing, MOT and other work due on their vehicles
Updating our Customer Relationship Management (CRM) system, Keyloop

Skills required:

Excellent customer service our customers come first in all that we do
Excellent phone manner and communication skills we want our customers to hear you smiling at the other end of the phone
Administration experience we use Keyloop (CRM system) and all the usual Microsoft products.
Motivated, enthusiastic and funloving to fit in well with the rest of the team
Call centre experience great but not essential as we are more than happy to provide full training for the right person.

In return, you will enjoy a highly rewarding and satisfying role within our business, have development opportunities, be part of a great team, plus be in a bonus scheme which has great earning potential.

Ready to join the team?

Job Types:
Full-time, Permanent

Benefits: