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- Handle in an accurate and timely manner the referral of large and complex Liability claims and claims falling within the referral criteria of each program; and subsequently monitoring these referred claims in closer detail.
- Report new claims and large loss movements to interested parties/reinsurers and management as required.
- Maintain the flow of information with the Actuarial team to ensure all necessary detail is provided to assist with quarter end reviews.
- Oversee monthly analysis of claims performance of live programs with delegated authority and TPAs against expectations to ensure results are in line with forecasts.
- Undertake claims due diligence reviews on new opportunities.
- Follow up and resolve MGAs claims audits findings and actions with MGAs/TPAs, providing feedback to Audit team.
- Oversee performance of the entire Claims book, ensuring accurate reserving, control of indemnity spend, proactive claims management and excellent customer service for each product.
- Regularly assess Claims resource and structure, plan for future requirements and manage Claims related recruitment activity.
- Overall responsibility of ensuring Claims Quality Audit, Peer Review and other Claims governance processes are completed, fit for purpose and provide information required to continually improve.
- You will be technically competent in the intricacies and complexities of Liability losses, including Employers, Public, Product and Property Owners Liability.
- A passionate, enthusiastic and organised Leader capable of managing high levels of activity across the various departments.
- Able to quickly assimilate information and report in a clear and concise manner to stakeholders.
- Quick thinking and confident in decision making.
- Deliver on promises and build a reputation for excellence.
- A good communicator with the ability to create strong relationships and influence others.
Claims Performance Manager - United Kingdom - Stride Resource Management Ltd
Description
We are working with an insurance company, based in Manchester City, who are looking to expand its established team, with the addition of a Claims Performance Manager.
Celebrating 30 years of business, they have grown from strength to strength and have impressive expansion plans over the next 5 years, which will see headcount double and increased product lines brought to market.
Key responsibilities will include:
To be considered:
In return you will receive a salary up to £60,000 depending on your experience. This role will be based in the Manchester office, Monday - Friday 9:00am to 5:30pm.
For further details, please contact
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