Scheduler - Crosby, United Kingdom - Home Instead

Home Instead Crosby, United Kingdom

1 week ago

Full time

Description

Job Description

Job purpose

To perform a variety of duties in the coordination of scheduling service for clients whilst providing the highest quality of service to clients.

The role

Understand and build effective and efficient schedules around our clients and Care Professionals.

Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.

Be responsive to changes in the schedule and liaise with relevant team members.

Match Care Professionals to new clients in conjunction with client services team and arrange introductions.

Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.

Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.

Work with the recruitment team to ensure sufficient current and future staffing levels are met.

Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.

Add and maintain all client and Care Professional information onto to the electronic scheduling system.

Carry out any other duties deemed necessary for the successful operation of the business.

Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Participate in the paid on-call rota.

Qualifications

Experience of working in a scheduling role within a home care or other relevant environment such as logistics.

Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.

Highly resilient and positive with excellent communications skills.

Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.

Team player with strong interpersonal skills with the ability to build rapport quickly.

Excellent attention to detail.

Logical and analytical with the ability to work on own initiative and meet deadlines.

Additional Information

This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Scheduler

3 weeks ago

Home Instead Crosby, United Kingdom

Company Description · Home Instead is the world's leading provider of non-medical care and companionship services for older people. With minimum one-hour visits, industry leading training and outstanding quality rating, we are proud of the care we provide. · Our mission is to bri ...
Scheduler

2 weeks ago

Axis Europe Merseyside, United Kingdom

**Reference Number** · Ref-20040 · **Location** · Merseyside · **Contract Type** · Full-Time Permanent · **Closing Date** · 26/03/2023 · **Role**: · We have an opportunity for a Scheduler to join our team in Merseyside. Within this role, you will work as part of a team in a busy ...
Scheduler

3 weeks ago

Daniel Owen- UK Merseyside, United Kingdom

Contract Type: · - Permanent- Location: · - Merseyside- Industry: · - Labour & Trades- Salary: · - Up to £25000 per annum- REF: · - Scheduler-L24_ Contact Name: · - Oliver Dunn- Job Published: · - 29 minutes agoWe are currently recruiting for a highly experienced permanent schedu ...
Trainee Scheduler

2 weeks ago

GTM Property Maintenance Aintree, United Kingdom

Due to growing demands and a growing client base we are recruiting for a Scheduling Assistant to support the existing team · - Must have good computer skills as a large part of the job role is spreadsheets · - Problem solving is a must · - Good Telephone manner essential · Hours ...
Care Coordinator Scheduler

2 weeks ago

Home Instead Crosby, United Kingdom

**Company Description** · Home Instead is the world's leading provider of non-medical care and companionship services to help our clients remain independent, happy, and comfortable in their own homes. · **Job Description** This role will play a vital role, ensuring that our clien ...
Scheduler

4 days ago

The Sovini Group Merseyside, United Kingdom

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. · Job details · **Salary** · £26,250.00 · **Contractual hours** · 40 · **Basis** · Full time · **Package** · 22 days annual leave pl ...
Scheduler

2 days ago

Impact Resourcing Liverpool, United Kingdom

Impact Resourcing are looking for 1x office scheduler to work in a construction office in Liverpool. · The Operations Planner/ Scheduler will be responsible for planning, scheduling and co-ordinating all all aspects of Operational activities across the Business, ensuring maximum ...
Scheduler

4 days ago

DB Arriva Liverpool, United Kingdom

Arriva is one of the largest transport services organisations in Europe, employing 44,000 people and delivering more than 2.2 billion passenger journeys across 14 European countries every year. With our focus firmly set on delivering excellent services and value for our passenger ...
Facilities Scheduler

3 days ago

Mainstay Facilities Liverpool, United Kingdom Full time

Facilities Scheduler · £26,500 · Liverpool · Mainstay are working with an FM service provider who is looking for a Facilities Scheduler to join their Helpdesk team in Liverpool. Our client have strong values and aim to strive for high standards and invest in their staff. · The id ...
Administrator/scheduler

2 weeks ago

Ashley & McDonough Ltd Liverpool, United Kingdom

We want you to join our fantastic Customer Service Team. · We offer: · - £21,200K pa · - 21 days holidays plus bank holidays · - Pension · - Friendly environment · - Great training and promotion opportunities · Ashley & McDonough are a Compliance business working in homes complet ...
Works Scheduler

1 week ago

Cobalt Housing Liverpool, United Kingdom

**Role Summary** · As a Work Scheduler, you will be the main point of contact between our customers and trade operatives, whilst actively supporting the operational delivery teams in maintaining productivity and improving customer satisfaction. · You will have relevant experience ...
Scheduling Administrator

2 weeks ago

Linaker Liverpool, United Kingdom

**Scheduling administrator** · **Department: Operations** · The role comprises of supporting the Management of the day to day scheduling for the operational teams, including Identifying PPM's due in future months, allocating the correct engineer with the right skillset for the jo ...
Maintenance Scheduler

2 weeks ago

CRA Group Ltd Liverpool, United Kingdom

**RWE Renewables UK Management Ltd., Liverpool Bay** · **To start as soon as possible, Full time, Permanent** · **Functional area**: Operations & Maintenance · As a Wind Turbine Generator Maintenance Scheduler, based at Rhyl Flats you will plan and schedule all maintenance activi ...
Planner/scheduler

1 week ago

Elect Building & Maintenance Ltd Liverpool, United Kingdom

1. To answer calls from clients, staff and subcontractors. · 2. To plan, advise and input all data for jobs onto SimPro system, ensuring any changes are recorded and communicated to operatives and clients. · 3. To plan and schedule operatives in accordance with business requireme ...
Administrator/scheduler

2 weeks ago

Ashley & McDonough Ltd Liverpool, United Kingdom

We want you to join our fantastic Customer Service Team. · We offer: · - £22,500K pa · - 21 days holidays plus bank holidays · - Pension · - Friendly environment · - Great training and promotion opportunities · Ashley & McDonough are a Compliance business working in homes complet ...
Works Scheduler

1 week ago

Cobalt Housing Liverpool, United Kingdom

**Latest Opportunities**: · We are passionate about building thriving communities where people are proud to live and can be their best. It's an exciting time to be joining us as we continue our journey as an independent landlord. · If you are the kind of person who is hard workin ...
Administrator/scheduler

1 week ago

Ashley & McDonough Ltd Liverpool, United Kingdom

We want you to join our fantastic Customer Service Team. · We offer: · - £21,200K pa · - 21 days holidays plus bank holidays · - Pension · - Friendly environment · - Great training and promotion opportunities · Ashley & McDonough are a Compliance business working in homes complet ...
Scheduler/planner

3 weeks ago

BrodexTrident Liverpool, United Kingdom

**Planner/Scheduler** · To efficiently and profitably schedule and dispatch Water Hygiene Engineers on behalf of BrodexTrident in order to complete contract visits, legionella risk assessments and corrective visits in line with customer requirements and industry standards. · **Ke ...
Administrator/scheduler

2 weeks ago

Ashley & McDonough Ltd Liverpool, United Kingdom

We want you to join our fantastic Customer Service Team. · We offer: · - £24,000K pa · - 21 days holidays plus bank holidays plus Birthday · - Pension · - Friendly environment · - Great training and promotion opportunities · Ashley & McDonough are a Compliance business working in ...
Scheduler/planner

2 weeks ago

Bridge of Hope Liverpool, United Kingdom

RG are currently hiring for schedulers/planners to work with our client in Liverpool. · Working in a hospital setting working for the UK's largest FM provider. · Must hold relevant qualifications. · Monday to Friday - 40 hours a week. · Text PLAN to and a consultant will be in to ...