Night Link Worker - Liverpool, United Kingdom - YMCA Liverpool

YMCA Liverpool

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Night Link Worker

Responsible to:

Service Manager

Responsible for:

N/A

Hours of Work:

19.30 Hours (2 Shifts on 6 shifts off)

Location:

YMCA Together Alt Bank House

Salary and benefits:

- £10,490 per annum

33 Days Annual leave including holidays per annum
Paid Medicash support
Birthday bonus
Charity day of your choice
Wellbeing Hours
Cycle To Work Scheme
Refer a Friend Scheme
Christmas Voucher
Company Pension Scheme 4%
Funded Training Opportunities

YMCA Together is a registered charity and company Limited by Guarantee.

We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness.

These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

Job Purpose
To be a supportive point of contact throughout the night to the people who use our services. To manage the safety of residents and the building providing harm reduction advice and compassionate care.

Duties and responsibilities

To work as part of the Night Link Worker Team
To provide accommodationbased support to people within a psychologically informed environment that is underpinned with a Trauma Informed Care approach on waking night shifts
Assist with welfare & room checks and support residents in the management of their room and relationships with others and to report any health and safety issues
Motivate and support residents so they realise their goals
Encourage involvement and participation amongst residents in the running and shaping of the service
To conduct Mainstay assessments, if and where needed
To maintain and update residents' electronic records and rent payments on YMCA internal Housing Management System (DAVE)
Provide clear and accurate information in respect of all residents in line with agreed procedures such as daily handovers ensuring that appropriate information is communicated with the support team
Coordinate the additional Sit Up beds as and when required.

Specific Duties

To monitor residents emotional & mental wellbeing
To socially engage with residents outside of designated timetabled activities to reduce social isolation & promote inclusion
Carry out induction, if needed to new residents of the service
Complete the welcome process to the service which may include supporting with the preparation of food & drink
Undertake initial needs & risk assessments
Preparation of room prior to move in being completed
Complete, if needed, the induction process for referrals to ABH Sit Up service.
Carry out evening welfare checks during every shift
To deal promptly with all serious incidents, complaints and safeguarding/abuse disclosures
To creatively support and engage with residents that have a wide range of complex and challenging support needs
Encourage and inform residents about any planned activities and encourage to take part in those activities
To monitor rent & personal service charge payments using housing management systems
To support & facilitate residents moveon from the service
Assisting service users in managing personal hygiene and of their room
To support in the turning around & cleaning of void rooms within limited timescales.

Health and Safety

To liaise with all emergency services when necessary
At all times ensure the safety of yourself and others on the premises in which you work
To conduct night Health and Safety checks
To report, log and communicate all incidents to the appropriate people in line with YMCA Together / Onward Homes license agreement
Tackle any nuisance caused by residents' behavior or their visitors, including the consequences of continuing with antisocial behavior
Conduct welfare checks as specified during the shift
Attend to the fire panel in the event of the fire alarms being activated and the recording and following up of information
Ensure adherence to YMCA Together visitor's policy and procedure
To adhere to all risk management protocols
Ensure that risk assessments are updated
Assisting service users in their personal hygiene and cleanliness of their room
Conduct cluster, welfare and observation checks as specified throughout the shift
Ensure that all communal and outside areas are secured, clean and tidy
Cleaning and general tidying of the following areas; main office, reception area, main lobby, staff kitchen, communal kitchen and facilities al