Customer Service Advisor - Nottingham, United Kingdom - Games Workshop

Games Workshop
Games Workshop
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This is a busy role involving answering customer queries such as "Where's my order", and helping to replace damaged / mis-packed customer product orders.


We have no scripts to read, so you will be working on your own initiative and tailoring your conversations to the customer.


  • Experience in resolving customer queries
  • Be driven to achieving results.
  • Have excellent organisation, prioritisation and time management skills.
  • Enjoy solving problems and finding the best solutions.
  • Be resilient and calm under pressure.
  • Have great listening skills.
  • Be experienced in being clear and specific in communications.
  • Be adaptable to working in a changing working environment.
If you are passionate about delivering excellent service and would like to bring your amazing communication skills to our friendly, hardworking team, we want to hear from you


Working at Games Workshop:


At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work.

Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is just as important as your skills and experience.


The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.


Other Essential Information:


Closing Date:
Applications must be received by midnight, UK time
, Wednesday 1st March 2023

This role is initially available on a 4 month Fixed Term Contract

How to Apply:

To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.
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