IT Change Delivery Lead - Gosport, United Kingdom - Steria Recruitment

Steria Recruitment
Steria Recruitment
Verified Company
Gosport, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

1.1 Position Purpose:


Will own and lead a small to medium, delivery operation with medium/high levels of risk ensuring they conform to the customers' and Sopra Steria's time, cost, quality, revenue specifications and serve their wider business objectives.

Typically these serviceswith be using multiple delivery channels.


1.2 Level Descriptor:

Individuals have a direct influence on profitability either as managers or as experts in a particular field.

The field can relate to a variety of areas such as knowledge of a particular industry, technology, product, profession or skills area such as sales,account management or purchasing.

Individuals could be contributors with specialist expertise or responsibility for the management of others.

Roles at this level will typically be responsible for the provision of advice on policy implementation through suchactivities as scenario planning or resource modelling to inform strategic choices in decision making.

The consequences of decision making would be operationally focused within a strategic framework.


2.


Position Accountabilities:

  • Delivery Manager will have specific services and projects responsibilities at any time in his/her role. This may be with an individual client or across clients. He/she will be expected to perform tasks to a high standard and take responsibility and leadershipfor these key tasks to maximize business performance and secure profitable business.
  • Understand business drivers and nuances of portfolio of services as they relate to relevant sector, customers and key offers/services.
  • Actively participates in bids to demonstrate delivery capability to clients including promoting Sopra Steria business process and IT outsourcing services with clients and developing relationships that are transferable into sales opportunities. Supportsbusiness development activity, through assisting in solution design, delivery shaping and business case creation; including IT or business process architecture, cost, commercial and contractual viability and identification of risk levels.
  • Ensure all projects/services are appropriately constructed and delivered in the timeframe expected by the customer and commercial team.
  • Optimise the utilisation and growth of all team members, irrespective of the geographical locations of any group(s), looking to form/maintain an overall Sopra Steria team approach to excellent integrated delivery.
  • Management of commercial elements of the business operation, (internal costs, external suppliers) working with; Sales, Bid and Technical teams to identify and drive the best commercial delivery, and with Finance community and commercial manager to createand manage the finances within agreed tolerances, ensuring all parties are fully aware of costs (actual & forecast) including potential over and under spends. Ensure all contributing parties have considered in depth the most efficient and cost appropriatedelivery has been supplied.

3.

Position Specifications (Knowledge, Skill and Experience):

Essential:


  • Solid practice experience across a broad breadth of the Service Line practice solution / offer portfolio or external equivalent.
  • Confident and effective client and supplier relationship skills
  • Strong presales and consultancy skills with direct experience in the relevant practice domain
  • Depending on the main area of delivery focus (Programme, Projects or Service) Strong Programme management skills and implementation experience Strong Project management skills and implementation project experience Strong Service management skills and implementationexperience
  • Delivery Governance and Method understanding
  • Working in an integrated delivery environment incorporating offshore India
  • Able to work without supervision
  • Strong interpersonal skills
  • Good track record managing budgets
  • Experience of SLA reporting and Key Performance Indicators

Desirable;

  • Experience of working with the partner at a senior level (where applicable)
  • Experience in contract management
  • Membership of a recognized professional IT body
  • Recognized industry qualification, ITIL / Prince2 or both
  • Experience in contract management
  • Membership of a recognized professional IT body
  • Recognized industry qualification, ITIL / Prince2 or both
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.
More jobs from Steria Recruitment
See all jobs of Steria Recruitment