Customer Service Executive - Manchester, United Kingdom - Fresh Perspective Resourcing Ltd

Fresh Perspective Resourcing Ltd

Verified Company

Manchester, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a people person?

Do you have exceptional people skills and a passion for helping people?

Would you be able to hold company values that align with your own, as well as being positive and energetic AND helping people along the way?

We are looking for a Customer Service Executive to join a fab, fast expanding company

If this sounds like something you're interested in, this role is for you

As a Customer Service Executive, your main responsibilities will include:

Building strong relationships with clients and the wider internal team
Handling stage one inbound/outbound client and partner calls
Communicating with B2B clients to obtain missing information
Data interrogation, analysis and quality validation checks
Data processing and input with the use of Excel

We are looking for a Customer Service Executive who has the following skills and experiences:

2 to 3 years' experience as a Customer Service Executive or a similar role
Excellent communication skills with an ability to build relationships
Effective planning and problemsolving skills, and a passion for customer service
Efficient time management skills and prioritising a high volume, varied workload
Customer Service Executive skills include solid IT skills, experience using Google workspace, Word, Excel

In return, the successful Customer Service Executive with receive a salary of £23,000-£26,000 plus excellent company benefits including: