Committee & Operations Support Administrator - London, United Kingdom - The Engineering Council

Description

The Engineering Council is the UK regulatory body for the engineering profession. We hold the national registers of over 229,000 Engineering Technicians (EngTech), Incorporated Engineers (IEng), Chartered Engineers (CEng) and Information and Communications Technology Technicians (ICT_
Tech_
).

In addition, the Engineering Council sets and maintains the internationally recognised standards of professional competence and ethics that govern the award and retention of these titles.

This ensures that employers, government, and wider society - both in the UK and overseas - can have confidence in the knowledge, experience and commitment of professionally registered engineers and technicians.

We are currently seeking a Committee and Operations Support Administrator to provide committee and administrative support across the Engineering Council's departments.

Key Responsibilities:

Committee Support

• Provide secretariat support for key EngC meetings (including Committee, Panel and Working Groups) as required, including preparation of agendas and minute taking
• Provide general administrative support to operations departments including Licensing, Registration, Marcomms and QMS

Office Support

• Manage Web Enquiries system including reporting and account administration
• Manage Partner Portal account administration and webpages
• Maintain both staff and external contact list/address book
• Liaise with Facilities staff on key items such as post, room bookings and setup
• Act as office first point of contact for EngC visitors

General duties

• To comply with H&S procedures
• Support wider Engineering Council work, including project support and administration, as appropriate
• Support and actively participate in the organisation's commitment to quality management and compliance with ISO certification requirements
• Support and actively participate in organisation's compliance with GDPR

Experience and Key Technical Skills:

• Proficient in MS Office
• Knowledge of SharePoint
• Knowledge of telecoms systems

Key Behavioural Competencies

• Able to demonstrate BIFM competencies at Support level:
• Effective use of IT to support service delivery.
• Understanding and commitment to the delivery of customercentric services.
• Commitment to continuous/process improvement
• Excellent communication skills written and verbal
• Able to build and maintain effective relationships
• Able to work effectively as part of a team to achieve departmental/organisational objectives
• Understanding of the impact of legal, statutory and regulatory requirements that affect the function.
• Administer H&S, incident reporting and business continuity procedures
• Seeks opportunities for continuous improvement
• Support line manager

Qualifications

• Good general secondary education to GCSE standard.

The Engineering Council is a small organisation, and we pride ourselves on our communication, support, and loyalty to our employees.

In return for your commitment, we guarantee your training and development within the role and offer an attractive salary, pension, life, and healthcare insurance.

The Engineering Council is committed to cultivating and preserving a culture of inclusion and equality. We are able to grow and learn better together with a diverse team of employees.

In recruiting, we welcome the unique contributions that an individual can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, colour, religion, disability, sexual orientation, and beliefs.

Job Types:
Full-time, Permanent


Salary:
£26,000.00-£28,000.00 per year


Benefits:

• Company pension
• Life insurance
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location:
Hybrid remote in London