Customer Support Assistant - Manchester, United Kingdom - CHANNEL ALT LTD
Description
Duties:
- Communicate with customers inperson to provide information about products or services
- Assist customers in making purchasing decisions and upselling additional products
- Analyze customer needs and recommend appropriate solutions
- Perform data entry tasks accurately and efficiently
- Maintain a high level of phone etiquette and professionalism at all times
Experience:
- Proficiency in English
- Strong communication skills to interact effectively with customers
- Ability to analyze customer requirements and provide suitable recommendations
- Multilingual abilities are advantageous
- Prior experience in customer service or retail is preferred
Job Types:
Full-time, Permanent
Pay:
From £24,422.87 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 23/05/2024
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