Head of Regulated Services - Liverpool, United Kingdom - YMCA Liverpool

YMCA Liverpool

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsible to:

Director of Specialist Services

Responsible for:

Service Managers at Hestia and RISE Recovery

Hours of Work:

37.5 hours per week

Location:

YMCA Together Leeds Street

Salary and benefits:

- £41,457 per annum plus 5% on call allowance

35 days annual leave including bank holidays per annum
Paid Medicash support
Birthday day off
Charity day of your choice
Wellbeing Hours
Cycle To Work Scheme
Refer a Friend Scheme
Company Pension Scheme 4%
Funded Training Opportunities

Shortlisting and Interview Dates
Shortlisting 30th April

Assessment day 7th May 2024

Interviews 8th May 2024

YMCA Together is a registered charity and company Limited by Guarantee.

We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness.

These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

Over the past couple of years we have seen significant growth within the organisation and as a result we are recruiting for this brand new role

Job Purpose

The Head of Regulated Services is responsible for the effective operational management of our regulated services (including Hestia House and RISE Recovery).

The post holder will line manage the Service Managers at those allocated sites and provide day to day support, management, and leadership within the organisation.

The post holder with take the role of Registered Manager in both services and will have overall responsibility for ensuring CQC compliance at these services with all relevant regulations and standards.

Reporting to the Director of Specialist Services.

Duties and Responsibilities

Supporting the Leadership Team in the delivery and development of high quality services achieved through the involvement of service users, staff and other stakeholders
Providing Line Management support to members of the Operational Leadership Team
Contributing to the wider thinking and planning of the organisation to ensure vision and objectives are embedded and achieved
To support services and managers to embed a therapeutic approach
Establishing, promoting and maintaining relationships with key stakeholders.
Monitor and evaluate the quality of care provided across services

Specific Duties

Ensure services are compliant with CQC regulations and standards
Oversee the implementation of policies and procedures to maintain compliance
Prepare for and participate in CQC inspections and audits
Implement quality improvement initiatives as needed
Conduct regular reviews to ensure best practice standards are upheld
Ensure that personcentered care is delivered to all service users
Respond promptly to any concerns or complaints raised by clients or their families
Promote a culture of dignity, respect, and empowerment
Effective management and development of the Operational Leadership Team to ensure the delivery of the quality and financial objectives
Ensure that company priorities and requirements are delivered to reflect both within and outside the organisation professional and exemplar services
Lead on maintaining and building strong partnerships across the city
Maintain effective communications with the central staff teams
Ensure that the Quality Assessment Frameworks are continually monitored and sustained.
Ensure adherence to health and safety legislative and regulatory requirements and YMCA policy standards
Chairing relevant Operational meetings, conducting work reviews, identifying training needs and providing supervisions
Lead disciplinary and grievance procedures when necessary.

Team

Lead and manage by example
Facilitate meetings and workshops as appropriate
Assist in the development and updating of organisational policies
Supervise, motivate and monitor training staff and freelances in their work
Participate in the recruitment of staff and freelancers and lead on planning and overseeing their induction
Ensure personnel records are correctly maintained
Ensure effective communication with staff within YMCA Together
Work flexibly to meet the changing needs of the organisation
Undertake any other duties that may be reasonably requested.

Professional Practice and Development

Attend regular supervision sessions with the Director of Specialist Services in accordance with the supervision contract
Maintain good professional practice and ensure ongoing