Receptionist/administrator - London, United Kingdom - Grove Medical Centre

Grove Medical Centre
Grove Medical Centre
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

ob Title:
Medical Receptionist

Responsibilities:


Front Desk Operations:
Greet and welcome patients and visitors in a warm and friendly manner.
Efficiently handle incoming calls, schedule appointments, and manage appointment reminders. We use Klinik system to book appointments.


EMIS Web Proficiency:
Utilize EMIS Web to manage and update patient records accurately.
Retrieve and input patient information efficiently to ensure a seamless workflow.
Troubleshoot and address any issues related to EMIS Web as needed.


Administrative Support Assist with the completion of patient forms and paperwork.
Coordinate and manage patient referrals.
Maintain a tidy and organized reception area.


Customer Service:
Provide excellent customer service by addressing patient inquiries and concerns with professionalism and empathy.
Ensure a positive experience for patients and visitors.


Collaboration:
Work closely with healthcare professionals to facilitate smooth patient care.
Collaborate with colleagues to maintain an efficient and organized front desk.


Qualifications:


  • Previous experience as a medical receptionist or in a similar customer service role.
  • Familiarity with EMIS Web is essential.
  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • Ability to handle multiple tasks and prioritize responsibilities effectively.
  • Proficient in basic computer skills.

Education:


  • GCSE's or equivalent.

Application Process:

Application deadline: 15/01/2024

Reference ID:
Reception/Admin job for a GP medical practice.

Expected start date: 01/02/2024


Salary:
£24,500.00-£27,000.00 per year


Benefits:


  • Free flu jabs
  • Free parking
  • Onsite gym

Schedule:

  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:


  • EMIS Web: 1 year (preferred)

Work Location:
In person

Application deadline: 21/02/2024

Reference ID:
Reception/Admin job for a GP medical practice.

Expected start date: 01/03/2024
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