Bookings Call Handler - Darlington, United Kingdom - Lane7 - Head Office Support

Lane7 - Head Office Support
Lane7 - Head Office Support
Verified Company
Darlington, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Role | Bookings Call Handler


Location | Darlington


Salary | £25,000 per annum


Contract | Full time / Permanent


About Us


Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball.

Bowling is our thing - it has been for the last 10 years.

Think of us as your one-stop-shop for a great activity packed experience that also offers arcades, beer pong, pool, golf, darts, shooting pods, karaoke and much more We aim to give you the best night out every time, with all your best nights rolled into one.

We have the perfect entertainment for everyone and for every occasion.


We're looking for a passionate and hardworking Sales Executive to join us We have ambitious and exciting plans for the future.


  • Someone who is confident in their own abilities and a confident communicator
  • Positive with a cando attitude and a handson approach to their role
  • Commercially aware with a good business acumen
  • Passionate about sales and your product with a keen eye for detail
  • Ideally have experience in a customer experience environment
  • The ability to multitask and handle pressure in a fastpaced environment

The Role

  • Outbound sales to previous customers and potential group bookings
  • Accurately completing general bookings and upselling products and services to customers
  • Communicating clearly and effectively with customers via all channels
  • Highlighting issues, complaints and feedback to managers
  • Proactivity monitoring the site diaries for anomalies and issues and taking appropriate action
  • Maximising space to ensure optimum sales
  • Completing any ad hoc tasks and duties assigned by your manager

What We'll Offer


When you join The Lane7 Group, you'll spend the first few weeks learning the brand standards and getting to grips with the basics.

We absolutely encourage progression from within.

  • 28 days holiday per year (inclusive of Bank Holidays)
  • Free bowling and activities for you and up to 3 others when you aren't working (offpeak time)
  • 25% off food and drink (T's & C's apply)
  • Get involved with different social activities throughout the year through our team social calendar
  • Annual team awards party
  • A fun office environment, casual dress
  • On site parking
  • Monthly performance based bonus scheme
  • Access to our wellbeing app to support in promoting mental health awareness and wellbeing in our teams

INDHEADOFFICE
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