Customer Service Advisor Mitcheldean - Assurant

Assurant

Verified Company

Mitcheldean, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Remote Working Opportunities Available(After 8 weeks of Onsite training)

£20,625 Per Annum Plus Benefits

Monday - Friday, 9am - 5pm

Who are we?
Assurant, Inc. is a global leader in business services for the connected world.

Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers.

We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes.

Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

The Opportunity:

The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection.

You will take calls from dealers, submitting claims on the warranty holder's behalf.

Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim.

Key Skills:

Great communicators and active listeners
Have the flexibility to adapt to change in a fastpaced environment
Be well organised and passionate about providing the best possible customer service experience
Be resilient, have a keen attention to detail
Good computer skills

Benefits & Training

Bonus Scheme
Flexible Working
Internal Wellbeing Programme
LinkedIn Learning
Learning and Development opportunities

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

To view a full list of the responsibilities and requirements, please visit the job description on the European Careers site.

Helping People Thrive in a Connected World

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn't mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases.

A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.