Administration Apprentice - Kingston upon Hull, United Kingdom - Humber Learning Consortium

Description

There are some superb benefits too Flexi time, long-term progression and great holiday allowance just to name a few of the excellent benefits.

• Check and ensure all electronic learner files are of sufficient quality to pass audit requirements.
• Identify and improve internal processes for receipt, checking inputting, chasing of providers paperwork.
• Assist in implementation of systems/processes that provides HLC's managers and providers with regular scheduled updates on caseload progress/volumes.
• Ensure all learner and funding documentation and paperwork is processed in time for and accurate scheduled upload.

• Dealing with correspondence, mailings, telephone enquiries and bookings, including signposting enquiries from callers to the relevant HLC staff
• Assess learner paperwork submitted by providers, checking for quality and any inaccuracies against programme funding rules
• Liaise with providers with learner paperwork, providing training where necessary
• Ensure paperwork submitted is accurately transferred onto management information databases
• Ensure databases have the most up to date learner, client and provider information, reporting any anomalies to HLC MIS Manager
• Process data in line with GDPR and Data Protection Principles
• Filing ensuring learner and client records are accurately and securely stored electronically and meet the funding bodies retention requirements
• Archiving ensure paper based evidence is accurately and securely archived as per HLC's archive policy and procedure
• Update provider guidance documents and recording of webinars/videos
• Daytoday liaison with HLC staff members
• Any other administrative duties commensurate with the post

• Excellent attention to detail
• Able to act on own initiative
• Able to work to tight deadlines
• Able to prioritise workload
• Good understanding of Data Protection Principles and GDPR
• Good spreadsheet skills
• Competent and accurate in wordprocessing, spreadsheets and databases

• Monday to Friday