- Be proficient in all aspects of rental management and general administration.
- Carrying out administrative tasks through the Plant & Fleet Rental mailbox and transacting accordingly using management software (InspHire, Jaama Key2, Oracle).
- Continuously reviewing and reconciling live hire reports, ensuring all management software is accurate at all times.
- Managing and resolving invoice and general queries in a timely and efficient manner.
- Working as a team player to ensure all tasks and deadlines are achieved.
- Engaging with our supply chain to confirm deliveries and collections.
- Delivering an exceptional customer experience both internally and to our customers What you'll bring?
- Excellent communication and interpersonal skills, ability to relate to and work with colleagues, customers and suppliers.
- Administrative or Customer Service experience desirable
- Proven IT Skills with experience of Microsoft Office.
- Keen to learn with an interest in development and progression
- Excellent attendance and timekeeping
- Ability to use own initiative
- Must have a 'can do' attitude; to be polite and courteous What's in it for you?
- 25 days' annual leave plus statutory holidays
- Discretionary annual bonus
- Contributory Pension scheme
- Life Assurance
- Access to our Employee Assistance Programme
- Cycle to work scheme
- Access to a wide range of discounts and special offers through our online rewards platform
- People – engaging and empowering everyone to deliver and grow
- Safety – putting health, wellbeing and safety of people first
- Delivery – helping deliver our clients' business needs
- Integrity – behaving respectfully and in a sustainable manner to our communities and the environment, maintaining accountability and honesty in the way we work.
Administrator - Stevenage, United Kingdom - M Group Services
Description
About The RoleWe are looking to offer a Hire Administrator the opportunity to join our expanding National Rental team based in location .
As a Hire Administrator you will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland.
Does this sound like a role for you? Read more...
About M Group Services Plant and Fleet and your team
With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than 9,000 vehicles and over 25,000 owned or externally hired plant assets.
Our team has grown rapidly and we are responsible for the supply and management of specialist equipment and vehicles, supplying the Water, Energy, Transport, Data and Telecommunication sectors.
As a Hire Administrator you will be based in Stevenage as part of the National Rental Team that transacts all Rental enquiries relating to Plant, Fleet, Accommodation, Site Services and Tool requirements.
As the Hire Administrator, you'll get the opportunity to:
Our Vision and Values
Our vision is to be the leading service provider for essential infrastructure in the UK and Ireland.
The core values for our sustainable growth are:
#MGS
Notes/Brief for Recruitment Team: About The CompanyM Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.