Sales Support Administrator - Huddersfield, United Kingdom - Work Search Recruitment

Work Search Recruitment

Verified Company

Huddersfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a flexible, friendly person with a positive approach and a drive for self-development to join this small established internal sales team in Huddersfield.

Joining a great team environment you will be responsible for liaising with customers and transport carriers to solve any issues and provide admin/customer service support to the sales team.

Duties include:

Liaise with transport carriers and maximise the effectiveness of the working relationship
Chasing delays in delivery / following up with carriers and keeping customers informed
Ensuring missing items are fully investigated, with detailed information passed to the carrier
Processing online claims for loss/damaged deliveries, within a set timeframe
Proactive checking of partial deliveries / misrouted items
Liaise with relevant departments companywide
Requesting and ensuring receipt of credits where applicable
Keeping lines of communication open between the company, our carriers and our customers
Assist the internal sales team with daytoday administrative and customer service duties

Requirements:

Experience in a sales support, office administration or customer services environment is essential. Experience within the automotive or logistics sector would be advantageous.
Excellent communication skills
Ability to multitask