Inbound Advisor - Liverpool, United Kingdom - Simon Lincoln Recruitment Solutions Ltd

Simon Lincoln Recruitment Solutions Ltd
Simon Lincoln Recruitment Solutions Ltd
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Days - Monday to Friday, will include approx. 1 Saturday and 1 Sunday a month days off in week)

40 Hours a Week

Rota Hours
*** *


Subject to workload

Accountabilities/Responsibilities

  • Converting leads into viewing appointments and bookings
  • Conducting outbound calls only to follow up on all enquires
  • Identifying opportunities and customer needs
  • Updating all databases accurately to allow for effective analysis
  • Liaise with the property teams regarding local sales activity and ensure they have all of the tools required locally to drive lead conversion
  • Comply with Health and Safety working practice in accordance with the company's policy
  • To be flexible and work effectively with other colleagues

Skills

  • Passionate about customer service
  • Must have very strong written English skills for communication to customers
  • Proven track record within a customer support role.
  • Ability to work with minimum supervision and to tight deadlines
  • Ability to work as part of a team
  • Excellent organisational skills
  • Negotiating skills
  • Ability to deal effectively with people at all levels
  • Ability to achieve goals and targets within timescales

Personal Qualities

  • Must be performance driven
  • Selfmotivated and able to work independently with minimum guidance; confidence in taking the initiative and making decisions
  • A real sense of ownership for the property
  • Delivering high standards
  • Commitment to equal opportunities
  • Willing to be flexible and respond to changing circumstances
  • Demonstrate a positive 'can do' attitude and to become quickly established to add value to the business

Experience

  • Experience of working in sales, customer service, retail, or hospitality

And finally..Take a L K and see what the team have to say by clicking here **HFS Team
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