Repairs Advisor - London, United Kingdom - Akton Recruitment

Akton Recruitment

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Repairs Advisor

Lewisham
**£20 Per Hour

Key Responsibilities

To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer queries.

To undertake administrative tasks for the Repairs department: supporting the responsive repairs, work scheduling and contact centre functions.

Monitor, chase-up and co-ordinate repair work orders until completed. Prepare progress notes, orders and relevant statistics.

Upkeep of system data for all responsive repair orders. Capture and resolve errors and manage exceptions as highlighted.