- GCSE or equivalent in English and Maths, grades A-C
- Good knowledge of patient pathways/ understanding of patient priorities and performance targets
- Experience of using a full range of IT systems including; Microsoft Office: Outlook, Word, Excel
- Maintains high standards and quality of work
- Organising, planning and prioritising skills
- Accurate data entry, typing and checking skills
- Thorough knowledge of healthcare administrative systems and processes
- EPR Experience
- In-depth understanding of Medical Terminology
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Pathway Administrator
1 week ago
NHS Professionals Oxford, United Kingdom**Job Title**: Assistant Patient Pathway Administrator · **Trust Location**: Oxford University Hospitals NHS Foundation Trust · Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospita ...
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Assistant Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomEXPANSION TO ADMINISTRATIVE TEAM - Multiple roles available · We have an exciting opportunity to join our expanding team. An essential administrative role within the growing Clinical Genetics department. The roles will support Patient Pathway Administrators with all elements of t ...
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Patient Pathway Administrator
3 weeks ago
Oxford University NHS Foundation Trust Oxford, United Kingdom1. Work closely with the wider administrative team and clinical staff to ensure patients are admitted within local and national access targets, expediting appointments and procedures as required. Assist the Unit Manager with managing patient tracking lists (PTL) by monitoring all ...
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Breast Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomThe post holder will work as part of the Elective Access Team at the Churchill Hospital responsible for effectively managing the smooth operation of Outpatient & Waiting List services. · The post holder plays a pivotal role in supporting Multi disciplinary clinical teams to deliv ...
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Assistant Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomPatient administration underpins the patient journey and supports clinical teams in delivering high · quality patient care and can make a real difference to the patient experience. Effective and efficient · patient administration supports management through ensuring a high standa ...
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Patient Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomWe are seeking to appoint a Patient Pathway Administrator to join our Paediatric Rheumatology team at the Nuffield Orthopaedic Centre · We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The pos ...
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Patient Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomMAIN PURPOSE OF POST · To assist in the provision of a professional, comprehensive and effective administrative service to the Gastroenterology Secretariat. · Work as part of a team to provide secretarial and clerical support for the unit as required · To develop and maintain a h ...
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Patient Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomWe are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the department, consultants, nurses and wider clinic ...
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Patient Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomAn exciting opportunity has arisen for a Patient Pathway Administrator to join our team within Specialist Surgery. The post will be pivotal in supporting the secretarial team and Team Leader. · The post holder is one of a team responsible for effectively managing the smooth coord ...
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Patient Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomWe are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within the Psychological Medicine department based at the John Radcliffe Hospital · Knowledge of the Trust's Electronic Patient Record System (EPR) is essential. · This position requires ...
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Patient Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomAn exciting opportunity has arisen for a Full time 37.5 hours Patient Pathway Administrator to join our team within Thoracic Surgery. The post will be pivotal in supporting the Thoracic Surgery team within the Cardiothoracic Directorate. · Patient administration underpins the pat ...
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Patient Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomWe are seeking to appoint a Patient Pathway Administratorto join our Paediatric Orthopaedic team at Oxford Children's Hospital. Paediatric Orthopaedic team is based at the Nuffield Orthopaedic Centre. · We are seeking to appoint a proactive, motivated individual who enjoys workin ...
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Patient Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomAs Patient Pathway Administrator for Mitochondrial Service at the Oxford University Hospitals, you will play a critical role in helping to shape the future of the service. This is an exciting opportunity to support a team of skilled professionals who work at the forefront of gene ...
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Patient Pathway Administrator
1 week ago
Oxford University NHS Foundation Trust Oxford, United KingdomAdministration Provide primary administrative support to named Consultant/s, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required. Use of the digital transcription system (Dictate IT) ...
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Patient Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomAn exciting opportunity has arisen for a Patient Pathway Administrator. · Knowledge of NHS Administration is desirable but not essential. Applicants should be extremely well organised with excellent time management skills. They should be able to use their own judgement to resolve ...
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Assistant Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomPatient administration underpins the patient journey and supports clinical teams in delivering high-quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management by ensuring a high standard of dat ...
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Patient Pathway Administrator
2 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomMedical Secretary / Patient Pathway Administrator in the Trauma department based at the John Radcliffe Hospital. · To provide an efficient and effective clinical administration service to the department, consultants and designated medical staff. Be a point of contact for the cons ...
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Patient Pathway Administrator
2 weeks ago
NHS Professionals Oxford, United Kingdom**Job Title**:Patient Pathway Administrator · **Trust Location**:Oxford University Hospitals NHS Foundation Trust · Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Oxford University Hospitals NHS Foundation Tru ...
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Patient Pathway Administrator
3 weeks ago
Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomWe are seeking to appoint a Patient Pathway Administrator/Coordinator to join our Paediatric Cryopreservation team at Oxford Children's Hospital. · The post will be based at John Radcliffe Hospitals as part of Oxford University Hospital. · Knowledge of the Trust's Electronic Pati ...
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Patient Pathway Administrator
2 weeks ago
NHS Professionals Oxford, United Kingdom**Job Title**: Patient Pathway Administrator · **Trust Location**: Oxford University Hospitals NHS Foundation Trust · Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Oxford University Hospitals NHS Fou ...
Patient Pathway Administrator - Oxford, United Kingdom - Oxford University Hospitals NHS Foundation Trust
Description
Job summary
We are seeking to appoint a Patient Pathway Administrator to join our Ear, Nose and Throat Administration team at the John Radcliffe Hospital.
We are seeking to appoint a proactive, motivated individual who enjoys working in a busy environment within our friendly team in Oxford. The post holder will provide an efficient and effective clinical administration service to the department, consultants, nurses and wider clinical team. They will also attend to patients, colleagues and referrers to the service, promptly and courteously at all times and be a worthy front-line representative of our high quality service.
Main duties of the job
To attend to patients, colleagues and referrers to the service, both in person and on the telephone, promptly and courteously at all times and be a worthy front-line representative of the high quality service.
To provide an efficient and effective clinical administration service to the department, consultants and designated medical staff. Be first point of contact for the consultants and clinical teams. Coordinate the workflows through the admin team to ensure consistency across the service.
To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.
To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the 18-week pathway.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Job descriptionJob responsibilities
Main duties of the job:
Designated point of contact for the consultants and clinic teams,.
To have an overview of all workflows in the admin team and to be responsible for consistency across the service. To make sure robust processes are in place to provide an excellent cohesive service to both patients and colleagues.
To work closely with each member of the admin team to understand their role and support them. Coordinate cover in times of leave and sick to ensure service continuity. To escalate potential issues to the Admin Team Leaders.
Working for your organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Detailed job description and main responsibilities:
Designated point of contact for the consultants and clinic teams.
To deal proactively and efficiently with telephone enquiries from patients, carers, GPs and other service users professionally, ensuring, where possible, that the callers needs are met or they are transferred to the most appropriate person.
Ensure Electronic Patient Records (EPR) and other patient databases are up to date and accurate, with relevant correspondence attached and clinic outcomes recorded.
To manage all correspondence, and to ensure that urgent matters are dealt with properly. Taking appropriate action and ensuring that any paperwork is scanned promptly onto the patients electronic notes and forwarded to the appropriate person electronically so they can respond accordingly. Deal with outgoing mail with due care and attention to patient confidentiality.
To regularly check future clinics, ensuring cover is agreed with the medical team, and under or over-booking issues are proactively dealt with.
Maintain databases, extract data from EPR and run reports for sharing with the wider team, as and when required
Person SpecificationEssential
Essential
Desirable
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