Supervisor - London, United Kingdom - Brigit's Afternoon Tea Ltd.

Brigit's Afternoon Tea Ltd.
Brigit's Afternoon Tea Ltd.
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

We are looking for a skilled Bus Tour Crew to join our team to provide and monitor an excellent waiting service to our customers.

Crew's responsibilities include greeting and serving customers, providing detailed information on menus and multi-tasking. If you are able to perform well in fast-paced environments, we'd like to meet you.

To be a successful Bus Tour Crew, you should be polite with our customers and make sure they enjoy their unique afternoon tea experience.

You should also be a team player and be able to effectively communicate with our office to make sure the reservations are accurate and everything is going smoothly.

Keep in mind that Bus Tour Crew duties may require working in shifts and/or occasionally during weekends.


Responsibilities:


  • Greet and escort customers to their tables allocated inside the bus
  • Present menu and provide detailed information when asked (e.g. ingredients, potential food allergies, drinks recommendations )
  • Prepare tables and do the set up according to the plan for the tour
  • Take accurate drinks orders and accomplish with the special food requests
  • Arrange table settings and maintain the bus and prep area tidy all times
  • Ensure that you have all equipment functional in your bus, and any issues reported accurately and in a timely manner for these to be solved
  • Ensure you have all required stock in the bus, based on the plan issued in the morning, prior to the bus departure
  • Follow all relevant health and safety regulations
  • Provide excellent customer service to guests

Requirements:


  • Proven work experience as a Bus Tour Crew or Waiting staff is a plus
  • Attentiveness and patience for customers
  • Excellent personal presentation skills
  • Excellent customer service skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fastpaced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts

Job Types:
Full-time, Part-time, Permanent, Zero hours contract


Salary:
£12.00-£14.00 per hour


Benefits:


  • Employee discount
  • Flexitime

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Flexitime

Supplemental pay types:

  • Bonus scheme

Language:


  • English (required)
  • Italian (required)

Work Location:
In person

Flextime
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