Client Adviser - Dover, United Kingdom - Migrant Help

Migrant Help

Verified Company

Dover, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Client Adviser - Napier

Location:
Napier Barracks

Salary:
£27,27- Increasing to £31,059 following successful completion of a 6-month probation period

Job type:12 Month Fixed Term

Closing Date: 10 September 2023

About us:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK.

Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

The Role:

The post-holder will work as a part of the Asylum Services team who support residents of Napier Barracks; providing advice, guidance, assistance and support to eligible asylum seekers.

The post holder will contribute to the overall success of the organisation in accordance with Migrant Help's aims and objectives by proving a high-quality service to its clients

If you are an effective communicator with demonstrable experience in problem solving and are looking for an exciting role that makes a difference, we'd love to hear from you

Duties and Responsibilities:

Provide advice and support to asylum seekers, within the specification of the AIRE contract with the Home Office
Ensure that all applicants are aware of eligibility criteria and their obligations to provide supporting evidence within required timescales and assist clients to notify the authority of prescribed change of circumstances
Provide guidance on immigration related matters advice within the scope of the relevant Office of the Immigration Services Commissioner (OISC) accreditation level
Provide advice on general matters e.g., signposting in addition to providing advice on the Voluntary Assisted Return
Act as a contact with the Home Office, Social Services, Healthcare Professionals and other relevant agencies for applicants with additional support needs
You will work closely with the AASC provider, home office, Health team and other NGO/VCS organisations based at Napier
Deliver key touch point briefings to a high standard so that applicants fully understand the information provided. Ensure that information books are given out accordingly
Make contact with dispersal accommodation providers and other relevant agencies, providing letters as appropriate, to ensure clients are appropriately supported in their dispersal area
Keep full accurate and uptodate case records, complete case follows up within the requisite time scales and undertake any necessary administrative tasks

About you:

Experience of undertaking advocacy in a sensitive manner
An understanding and observance of impartiality and confidentiality
Skills in liaison and negotiation with other agencies on behalf of clients

What else to expect:

This post is based at Napier Barracks, however may require travel and therefore flexibility will be required
The team operate Monday to Friday between the hours of 8:30am and 5pm
Be able to provide a valid passport eg. 10year full British passport, EU or nonEU Passport with indefinite leave to remain
Be able to provide continuous UK address history for the previous 5 years
Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

Benefits:

Flexibility and work life balance
Enhanced family friendly provisions
Additional holiday entitlements
Perkbox benefits
Noncontributory pension scheme.

**Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.