Customer Services Assistant - Melton Mowbray, United Kingdom - Major Recruitment

Tom O´Connor

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Tom O´Connor

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Description

The Role


Major Recruitment Ltd are currently recruiting for an experienced
Customer Services Assistant on behalf of our clients based in
Melton Mowbray on a temporary leading to permanent basis.

The role is working
37.5hrs per week Monday to Friday, 9am - 5pm and Saturdays on rotation (approx. 1 in 4)


Serving as the lead point of contact for all our customer accounts and to take full responsibility for and manage the day-to-day customer service operations.


  • Sending replacement items out to customers
  • Processing payments
  • Manage customers' expectations of lead times, product specifications and costings.
The role is to start
immediately, working onsite (
NOT remote) at our client's offices based in Melton Mowbray. The role is temporary leading to permeant after approx. 3-month probation
.

Your Profile
You will have good experience with computers including Microsoft packages (word, excel, outlook).


You will need to have an excellent telephone manner that is also bright, enthusiastic and always keen to learn more from customers.

You will ideally be immediately available and have you own transport.


The Salary
£9.50 - £10.42 per hour + holiday Pay

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities


INDBR

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