Receptionist - Kidderminster Medical Centre - Wyre Forest Health Partnership

Wyre Forest Health Partnership
Wyre Forest Health Partnership
Verified Company
Kidderminster, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Ensure that all patients and visitors at reception and telephone callers to the practice are greeting professionally and politely. Answer all incoming phone calls from patients and other healthcare. Professionals. Divert them as appropriate and/or take messages.

Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary. Make/cancel/rearrange appointments via the clinical system. Support and assist clinicians as required. Ensure that repeat prescriptions are done accurately and efficiently following a protocol.

Data entry of new and temporary registrations and relevant patient information. Scan all patient information in computerised record i.e. medical documents, hospital reports and letters as necessary.
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