Customer Admin Support - Bishop's Stortford, United Kingdom - Newman Office Personnel
Description
Part of a busy team booking out engineers on site- Deal with clients and engineers and coordinate appointments
- Liaise with contractors and clients and different departments
- Talking to the clients and understanding what the issue is and if you can resolve it
- Maintain database and work to set timescales and legislation
- Checkin new and existing clients arranging all paperwork, ensure all notes are logged
- Take incoming calls answering queries and resolving any problems or complaints
- Need to have good ability for customer service and a good sense of humor
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