True Sales Consultant - Remote, United Kingdom - true Student Living
Description
true Student Living is an award-winning Student Accommodation Provider with properties all over the UK.We are looking for a positive individual to join our growing Sales team, helping answer booking enquiries from students, parents, partners and members of the wider true team.
The true Sales Consultant will be the face of the true brand and will ensure all enquiries are met with only the best efficiency, service, and respect.
This individual must have a relentless commercial approach and excellent sales & customer service qualities to achieve maximum guest satisfaction and portfolio occupancy.
A forward-thinking individual with a nimble approach in driving a strong KPI culture but ensuring the guest is always the priority.
This individual will demonstrate a 'true' obsession towards delivering sensational service to both our guests and partners, ensuring our growth focus and brand integrity is always protected.
As the true Sales Consultant, you will be our ambassador for the true brand, sharing your knowledge and expertise to all students and partners, whilst maintaining a friendly and helpful service.
- Have excellent time management skills
- Be able to effectively plan and prioritise their own workload
- Be organised and thorough at all times
- Have excellent communication skills (both verbal and written)
- Competent on Excel and word
- Works well within a team, however must also be able to work independently
- Give sensational service in everything and to everyone
- Ensure all relevant communications and data is updated and recorded through the CTI system, CRM system and booking engine for 100% integrity and compliance
- Meet performance targets for speed, efficiency, sales and quality with the focus on delivering brand and outstanding customer service
- Be able to build trustworthy relationships with partners, whilst providing excellent service and support to partner bookings
This role will be carried out under a 'work from home' status.
So it's fundamental that you have an excellent environment to work from within your living arrangements (this includes a private area to work that is quiet and not impacted by your family or living occupants, strong and reliable Wi-Fi and excellent phone signal).
Althought the majority of this role will be carried out from home, you will be expected to occasionally attend training and team meetings in our properties across the UK.
You can be based anywhere in the UK, however it is favoured that you will be located in the proximity of Birmingham, Manchester, Liverpool, Newcastle, Glasgow or Swansea.
Salary:
£23,000.00 per year
Benefits:
- Company pension
- Life insurance
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Application question(s):
- Please list 23 dates and time ranges when you could do an online interview at the beginning of January (between 09/01/ /01/2023).
Work Location:
Remote
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