Logistics Administrator& Customer Service - Smethwick, United Kingdom - SPACE LOGISTICS LTD

SPACE LOGISTICS LTD

Verified Company

Smethwick, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Full Job Description
We are looking for a highly motivated Administrator to join our Logistics team in Smethwick, Birmingham.

You will be part of a small, growing and highly motivated team with daily responsibility for all areas of our operation, focusing on all administration and customer service requirements within the team.

Your core role is to manage multiple administrative tasks relevant and essential to Operations.

Alongside the above, you will be constantly developing relationships with our transport, shipping, and Operations Team.

Skills & Attributes:

Computer literate (Essential)

Excellent communication skills

Positive & proactive attitude

Ability to prioritise work

Experience in Logistics & Warehousing

Ability to work under pressure

Excellent customer service skills

Accurate and attention to detail

Conscientious

Excellent timekeeper

Proactive

Outstanding organisational skills.

Experience with Delta WMS (preferred)

Lives locally to Coleshill

General Responsibilities:

Maintain a safe working environment by ensuring you comply with statutory law, company policy & health & safety guidelines
Maintain & achieve agreed customer service levels
Resilience: both customers and drivers can often be demanding, but they will be thankful once you have solved their problems.
Dealing with queries from customers, rectifying & keeping both the customer & management team fully up to date on progress
Transferring of EDI orders onto system
Inputting orders onto system
Management of goods in calendar and board in line with labour resource.
Booking stock in and out
Stock control, management and movement
Preparing warehouse pick lists & keeping stock files updated
Entering consignment details onto carrier systems
Inbox management; booking movement requests and general enquiries from customers and suppliers
Ensuring drivers have correct paperwork for deliveries & are aware of any customer requirements
Following up previous days deliveries to ensure they were actioned correctly.
Entering costs of shipments onto system ready for invoicing
Collating of POD's checking, filing & sending to customers if required
Creating customer KPI reports, feedback & suggesting changes where required.
Involvement in projects as required for continual improvement leading to increased profitability.

Working Hours and Package

This is a full-time permanent role on a shift pattern basis working between 9 am - 17:30 Monday to Friday.

Our logistics operation runs from 06:00 to 19:00hrs so there may be occasional support required at alternative times.

20 days holiday plus bank holidays.

Excellent brand new facility.

secure parking and good public transport links.

Company pension. Company uniform

Job Types:
Full-time, Permanent

Salary:
£20,500.00-£22,000.00 per year

Benefits: