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Bury St Edmunds

    Personal Assistant - Bury St Edmunds, United Kingdom - West Suffolk NHS Foundation Trust

    West Suffolk NHS Foundation Trust
    West Suffolk NHS Foundation Trust Bury St Edmunds, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Band 4 Surgical - Urology Department

    West Suffolk Hospital

    hours per week - Monday to Friday

    We are seeking a highly motivated and passionate to join the Urology department here at the West Suffolk Hospital.

    The post holder will be responsible for providing a high level of comprehensive secretarial and administrative support to the Urology Department.

    As well as having the required typing qualifications you will also have excellent telephone skills and be able to demonstrate the ability to communicate appropriately with patients, relatives and professional staff within the department.

    The successful applicant will also be required to cross cover for colleagues during periods of leave.

    For further information or to arrange a visit please contact:

    Sue Clark, Surgical Secretary Manager, on or Marie Owen, Deputy Team Leader General Surgery / Urology on

    Main duties of the job

    The successful post holder will be responsible for the following

    Transcribing dictation and actioning clinic outcomes

    Monitoring and updating patient pathways

    Dealing with patient enquiries

    Diary management

    Attending meetings

    Clinic changes

    Monitoring departmental pools and actioning messages

    The above list covers some of the duties within this role.

    This vacancy has arisen due to departmental restructure and the hours can be spread over 4 or 5 days a week - this can be negotiated with the suitable applicant ensuring it covers the service.

    About us

    #BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

    We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

    The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

    Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

    We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

    With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

    We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

    Join us. What will you #BeKnown for?

    Job description

    Job responsibilities

    Please see job description for full details.

    STAFF CAR PARKING

    Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 18:30.

    For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.

    This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete on call duties within their role.

    The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

    Person Specification

    Education and qualifications

    Essential

  • RSA II Typing, Word or Equivalent
  • Proven Computer literacy
  • Maths and English qualification
  • Desirable

  • Amspar certificate or diploma
  • Experience and knowledge

    Essential

  • Previous experience as or Secretary
  • Medical Terminology
  • Audio Typist
  • Desirable

  • Previous NHS or related environment
  • Some customer care experience
  • Skills and abilities

    Essential

  • Audio Typing
  • Touch Typing
  • Microsoft Office
  • Excel
  • Accurate Key Board Skills
  • Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
  • Good interpersonal skills
  • Good organisational skills
  • Desirable

  • Knowledge of the Hospital Administration System
  • Understanding of Databases
  • Personal qualities

    Essential

  • Clear and precise communication skills
  • Good telephone manner
  • Able to work under pressure
  • Able to meet deadlines
  • Friendly and helpful manner
  • Caring attitude
  • Attention to detail
  • Ability to work on own initiative or part of a team
  • Flexible approach to working hours and duties
  • Able to demonstrate an understanding of issues relating to confidentiality
  • Good timekeeping

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