Team Members - Bolton, United Kingdom - Powerleague
Description
Looking for something different?
Team members wanted at Powerleague Bolton - minimum 8 hours per week
Role Purpose
To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.
Customer
- Deliver outstanding customer service, at all times.
- Meet and greet customers in a friendly, approachable and polite manner.
- Work within our clubhouse bar areas serving food and drink ( where applicable )
- Fulfil all reasonable requests from customers to ensure their comfort, satisfaction and safety.
- Deal with challenging situations by demonstrating empathy and understanding, being empowered to make a decision to resolve.
- Place the customer at the heart of everything you do.
- Take feedback from customers on board and feed this back to your line manager.
Team
- Share your knowledge and any key learnings with the team.
- Be involved and actively contribute at team meetings.
- Build and maintain good relationships with all team members.
- Be willing to take on jobs to support your team members.
Essential
- Able & willing to work evenings and weekends
- Customerfocused
- Motivated/Driven
- Team Player
- Passion to achieve
- Problemsolving approach
- Well organised
- Flexibility this role will include working days/ evenings and weekends therefore you must be avaliable to work this
- Good time management
- Positive and friendly attitude
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