Resident Liaison Officer - Colindale, United Kingdom - Fraser Edwards Recruitment Limited

Fraser Edwards Recruitment Limited

Verified Company

Colindale, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Our client is a well-established, leading Social Housing Contractor and due to continued growth, is expanding its maintenance team.

The business has continued to flourish over recent years and this new role is a great chance to be part of its exciting future.

Always maintain confidentiality regarding client information.
To ensure and maintain the Resident Liaison daily diary, record incidents and appointments.
Submission of weekly RLO Report to Site Manager / Contracts Manager.
Carry out pre

- visit to each resident to explain the "type of works", and method of "works".

Ensure that site management are immediately informed of any health and Safety issue.
Claims, compensation, and complaints are dealt with within a timescale and with care.
Be available for residents' meetings, surgeries, and meeting with client, as and when including Open / Fun days out and out of hour evening meetings.
Attend any courses that your Line Manager has identified for you to enhance your training.
Full UK Driver's License
Communication Skills
Computer Literate in word/excel.
Customer Care background or sales background

Working Hours