Customer Service Advisor - Burgess Hill, United Kingdom - Page Personnel Finance

Page Personnel Finance
Page Personnel Finance
Verified Company
Burgess Hill, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
You will be based in Burgess Hill, answering inbound calls and working administration. Delivering exceptional customer service and sales processes.


Client Details


Our client based in Burgess Hill are looking to extend their sales and customer service team and to recruite a Customer Service Advisor.


Description

The Key Responsibilities for a Customer Service Advisor:

  • Problem solving
  • Complaint resolution
  • Liaison with multiple departments
  • Understanding of the current situation, processes and required actions to ensure a timely and appropriate outcome for both us and clients
  • Trouble shooting for processes
  • Checking of invoices and other financial paperwork
  • Provision of high quality and timely customer service
  • Sales administration as necessary
  • Contacting customers to promote additional services

Profile

To Be a Successful Customer Service Advisor:

  • Customer service focused
  • Great phone manner
  • Good attention to detail
  • Personable
  • Numerate and literal
  • Process oriented
  • Able to use Excel and Word
  • Experienced in use of databases
  • Respond to requests in a timely manner
  • Completes all tasks assigned in a timely manner
  • Able to work to consistently high standards

Job Offer

What's on offer

  • Onsite parking
  • 8 hour shifts
  • Bonuses
- £21-23,000
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