Clerical Officer - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Tom O´Connor

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Tom O´Connor

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Description
Band 2


Main area

  • Cellular Pathology
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Grade

  • Band 2
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Contract

  • Permanent: full time
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Hours

  • Full time hours per week
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Job ref

Site

  • QMC Campus
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Town

  • Nottingham
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Salary
- £22,383 per annum
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Salary period

  • Yearly
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Closing

  • 24/05/2023 23:59Job overview


Working as part of a friendly team the post holder will support the provision of comprehensive administrative and clerical functions to the Cellular Pathology service at NUH.

This is a full time post to cover reception and clerical duties for a busy Pathology service providing patient reports in a timely manner.

The post holder will be required to follow guidelines and ensure the effective provision of a quality service.

Main duties of the job


In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.


To provide basic administrative and clerical support for the Cellular Pathology teams, including general typing, data entry, photocopying, filing, sorting and distribution of incoming post for the department.

Undertake the preparation of MDT/review meetings. Book in opinion reviews as required and contribute to slide and card filing. Use computer systems to accurately record patient information and material location.

Working for our organisation


Nottingham University Hospitals NHS Trust is one of the UK's largest acute teaching Trusts delivering an exceptional range of patient care, teaching, research and regional tertiary services.

The department of Cellular Pathology has Surgical Laboratories on both campuses at NUH Trust.

Diagnostic services are provided on tissue and fluid samples at the request of a clinician, GP or private healthcare sector to in-patients, out-patients and the community.

The laboratory also processes specimens referred from other NHS hospitals.

Detailed job description and main responsibilities


To provide basic administrative and clerical support for the Cellular Pathology teams, including general typing, data entry, photocopying, filing, sorting and distribution of incoming post for the department.

To support the laboratory staff with investigation and correction of discrepancies on the request cards, as required.


Receive and deal promptly and efficiently with telephone and personal enquiries from hospital clinicians, GPs, PCT, other external bodies and persons calling at the department.

Referring calls and enquiries to appropriate members of Cellular Pathology.

To undertake the preparation of MDT/review meetings.

To book in opinion reviews as required.

To provide clerical support for audit within the department.

Retrieval and tracking of blocks/slides as requested by other hospitals for review or by research organisations as required.

Printing and distributing of paper reports.

Provide print outs and chase up reports which are unreported/unauthorised.

Slide and card filing.

Attendance at departmental meetings.

Assist in the training of new clerical staff in conjunction with the Office Manager.

To contribute with producing of departmental Standing Operating Procedures and Risk Assessments.

Participate in clinical and clerical audit.

Participate in Joint Annual Personal Development Review with line managers.

To undertake any other duties that may be reasonably required.

Person specification

Training and Qualifications

Essential criteria

  • GCSEs including English
  • Willingness to undertake training on specific departmental computer systems
  • Experience of Basic computer systems
Desirable criteria

  • Working towards recognised secretarial/administration qualification eg NVQ in Administration
Experience

Essential criteria

  • Ability to data input accurately and efficiently
  • Knowledge of Excel and Report production
Desirable criteria

  • Knowledge of hospital systems, e.g. PAS and HISS
Communication and relationship

Essential criteria

  • Good telephone manner/approachable
  • Understands and practices the principles of confidentiality.
  • Competent in written English
Planning and organisation

Essential criteria

  • Ability to prioritise workload
  • Ability to adjust working patterns to match team members workloads
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.

Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.


Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.


At Risk of redundancy:
NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential crit

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