Information Technology Manager - Sheffield, United Kingdom - Adria Solutions Ltd

Description

IT Manager

• SheffieldOur Sheffield client seeks a skilled IT Manager to lead a UK based team supporting a global multi site environment.

You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required.

You will have a strong technical background in infrastructure services and be proficient in networking, cloud computing, and managing ITIL service teams.

Responsibilities:
Define technical strategy aligned with the global IT vision.
Manage ITIL-based service function for a global user base.
Implement ITIL processes and manage SLAs and KPIs.
Expertise in server administration, virtualization, and cloud technologies.
Proficiency in complex networking, Cisco, and Fortinet deployments.
In-depth knowledge of Microsoft 365, including Intune and Autopilot.
Experience in end-user computing support and cybersecurity best practices.
Monitor system performance, optimize, and ensure SLA adherence.
Cisco CCNP or CCNA certification.
Microsoft Azure certifications.
ITIL 4 certification, 2+ years managing ITIL-based service functions.


Benefits:
Hybrid working,Flexible working25 days + Birthday offLife AssuranceLearning and development opportunitiesInterested? IT Manager - Sheffield