Head of Community Services - Liverpool, United Kingdom - Primary Care 24

Tom O´Connor

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Tom O´Connor

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Description

Do you have previous senior management experience within a healthcare setting? Are you looking to join a growing social enterprise with great benefits including an NHS pension and NHS car fleet scheme? Primary Care 24 (PC24) are excited to share the position of Head of Community Services.


The Head of Community Services is responsible for the effective management of PC24s community services which currently include Intermediate Care Beds, Asylum Initial Assessment Service and Primary Care Streaming.

This portfolio will also be responsible for additional services such as wider system mutual aid initiatives and local pilots which tend to be reactive and requires set up at short notice.


As our Head of Community Services, you will be responsible for providing senior operational leadership and oversight of day-to-day service delivery for all PC24 services within your portfolio.

Accountability will include oversight of safe and effective staff rostering across your service area, managing your allocated financial budget, complying with contractual requirements and managing your people.

You will be responsible for maintaining relationships with key stakeholders such as local commissioners and service delivery partners.


Key responsibilities

  • To work closely with responsible managers to ensure the day to day efficient and effective operational management of PC24 services
  • Embed and monitor the achievement of the organization's objectives and business plan to lead on the delivery of safe, caring and effective services
  • Lead on professional and specialist knowledge of the services and the requirements of delivery
  • Contribute to decisions regarding service delivery through participation at meetings with both internal and external stakeholders
  • Maintain a high level of understanding of all service contracts and service specifications
  • Monitor performance exceptions and ensure areas of underperformance are actively managed and escalated as required
  • Manage the financial budget performance to ensure it achieves the agreed financial targets and take corrective action as appropriate

About you

  • Previous senior management experience within a healthcare setting minimum 3 years' experience
  • Experience of working with and influencing others to lead service redesign projects
  • Educated to degree level or equivalent experience working as a senior manager
  • Evidence of continuous professional development
  • Good understanding of resource planning methods
  • Ability to analyse complex data and translate into a service delivery context
  • Leadership attributes, acting as a role model with the ability to assess others' skills, coach and develop personnel where appropriate

What's on offer?

  • Permanent opportunity
- £46,602 - £50,000 per annum, DOE, plus 3% on call allowance

  • Located in Wavertree, Liverpool L13 with travel required across sites
  • NHS pension scheme
  • 27 days annual leave
  • NHS car fleet scheme
  • Casual dress working environment
  • Ride to work scheme

About us
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively.

The majority of our surplus is reinvested in patients and staff.

We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities.

We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.


Hours
37.5 hours per week


Closing date: 11th February, 17:00

Job Types:
Full-time, Permanent


Salary:
£46,602.00-£50,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

- senior management: 3 years (required)
- healthcare sector: 1 year (required)


Ability to Commute:

  • Liverpool (required)

Work Location:
In person

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